Feeds

Oracle cites 'screw up' for BEA support outage

No conspiracy here folks, move along

Security for virtualized datacentres

Oracle has moved to re-assure users on legacy versions of BEA Systems software their products are safe, after online support became suddenly unavailable.

The database giant blamed a "logistical screw up" in moving WebLogic and AquaLogic upgrades, services packs, and old release from the old BEA site to Oracle's Technology Network (OTN) and denied rumors it's killed support for legacy versions.

Such an act, if true, would run counter to Oracle's stated aim of lifetime support for software it's acquired, such as WebLogic and AquaLogic, and mean customers have to switch to Oracle's software.

Mike Lehmann, a member of Oracle's core application server runtime product management team, has taken to the web to calm concerns. "Some folks seem to think that this means we have suddenly dropped support for older products because they are no longer available. This could not be further from the truth," he blogged.

"All products will be supported per the lifetime support policy on Oracle.com and will remain available for download for their lifetime."

It's the third outage to hit Oracle's web site in as many months, and the problem seems to have cropped up as Oracle moved older BEA applications from commerce.bea.com to OTN.

He warned users are unlikely to get support back before the end of October, adding they should log a service request with BEA support at http://support.bea.com. Current versions of BEA's software can still be downloaded from here and here, according to Lehmann, although we experienced problems loading the page. ®

Beginner's guide to SSL certificates

More from The Register

next story
Microsoft on the Threshold of a new name for Windows next week
Rebranded OS reportedly set to be flung open by Redmond
Business is back, baby! Hasta la VISTA, Win 8... Oh, yeah, Windows 9
Forget touchscreen millennials, Microsoft goes for mouse crowd
SMASH the Bash bug! Apple and Red Hat scramble for patch batches
'Applying multiple security updates is extremely difficult'
Apple: SO sorry for the iOS 8.0.1 UPDATE BUNGLE HORROR
Apple kills 'upgrade'. Hey, Microsoft. You sure you want to be like these guys?
ARM gives Internet of Things a piece of its mind – the Cortex-M7
32-bit core packs some DSP for VIP IoT CPU LOL
Lotus Notes inventor Ozzie invents app to talk to people on your phone
Imagine that. Startup floats with voice collab app for Win iPhone
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.