Feeds

PayPal top-up card is titsup

And nobody knows anything

Secure remote control for conventional and virtual desktops

Payments made to PayPal's top-up card on Wednesday of this week have still not appeared on account balances, and the company is unable to tell angry customers when the problem will be fixed.

Several Reg readers got in touch about the problem. The PayPal card is a prepaid Visa card that can be used online or in shops. The card's account can have credit added to it via a website or by cash at the Post Office or PayPoint outlets. The card costs £4.95 to buy and charges £2 to use an ATM.

Register readers complained that money added to their cards on Wednesday has still not appeared on account balances.

One reader said he was told the reason for the failure was a missing batch file. This meant the transactions had effectively disappeared. The company was unable to email customers because it did not know who was affected.

Some irritated customers have started posting on eBay's forums.

We spoke to PayPal's PR this morning to ask when the problem would be fixed, but have yet to get a response. ®

Boost IT visibility and business value

More from The Register

next story
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Premier League wants to PURGE ALL FOOTIE GIFs from social media
Not paying Murdoch? You're gonna get a right LEGALLING - thanks to automated software
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
Class war! Wikipedia's workers revolt again
Bourgeois paper-shufflers have 'suspended democracy', sniff unpaid proles
'Aaaah FFS, 'amazeballs' has made it into the OXFORD DICTIONARY'
Plus: 'EE, how shocking, ANOTHER problem I face with your service'
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.