Feeds

Defrauded punter says 'catflaps' to PayPal marketing stunt

Unwelcome doormat gimmick slips up

Next gen security for virtualised datacentres

A PayPal marketing gimmick has sparked the ire of an online merchant, who reports he was left out of pocket as a result of fraud involving the online payment service.

Ian Ferguson's firm was one of 2,000 UK recipients of a doormat bearing a jolly print of 'Unwelcome'. The mats were sent to would-be business clients as part of a marketing program designed to encourage them to offer PayPal as a payment option, and promoting the customer service of the eBay division.

"Ironically, I was defrauded on PayPal and received a flabbergasting lack of customer service or support - so sending it to me is a bit of an own goal," he said. "Suggesting that I would like to invite them to treat my customers like PayPal has treated me is just adding insult to injury."

Ferguson says he sold a mobile phone on eBay for £300, receiving payment through PayPal. After it emerged that the buyer had used a stolen credit card, the rightful account owner filed a charge back and Ferguson was left owing PayPal £300.

He admits that he might have done more to look for signs of fraud, but maintains that PayPal's lack of customer support or interest in dealing with the fraudster has left him with a downer on the firm - hence his decision to allow his cat to use the mat, in whatever way it sees fit.

Puss considers how to respond to PayPal marketing overtures

Ferguson has posted an extended and entertaining rant on his take on PayPal doormat marketing drive here. ®

Bootnote The marketing pitch accompanying the doormat promotion is printed on 50 per cent recycled paper, in a nod to green concerns. How the eBay division intends to offset the carbon footprint caused by shipping 2,000 doormats across the country is not recorded.

The essential guide to IT transformation

More from The Register

next story
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
Chinese hackers spied on investigators of Flight MH370 - report
Classified data on flight's disappearance pinched
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
Researchers camouflage haxxor traps with fake application traffic
Honeypots sweetened to resemble actual workloads, complete with 'secure' logins
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.