Feeds

Defrauded punter says 'catflaps' to PayPal marketing stunt

Unwelcome doormat gimmick slips up

Security for virtualized datacentres

A PayPal marketing gimmick has sparked the ire of an online merchant, who reports he was left out of pocket as a result of fraud involving the online payment service.

Ian Ferguson's firm was one of 2,000 UK recipients of a doormat bearing a jolly print of 'Unwelcome'. The mats were sent to would-be business clients as part of a marketing program designed to encourage them to offer PayPal as a payment option, and promoting the customer service of the eBay division.

"Ironically, I was defrauded on PayPal and received a flabbergasting lack of customer service or support - so sending it to me is a bit of an own goal," he said. "Suggesting that I would like to invite them to treat my customers like PayPal has treated me is just adding insult to injury."

Ferguson says he sold a mobile phone on eBay for £300, receiving payment through PayPal. After it emerged that the buyer had used a stolen credit card, the rightful account owner filed a charge back and Ferguson was left owing PayPal £300.

He admits that he might have done more to look for signs of fraud, but maintains that PayPal's lack of customer support or interest in dealing with the fraudster has left him with a downer on the firm - hence his decision to allow his cat to use the mat, in whatever way it sees fit.

Puss considers how to respond to PayPal marketing overtures

Ferguson has posted an extended and entertaining rant on his take on PayPal doormat marketing drive here. ®

Bootnote The marketing pitch accompanying the doormat promotion is printed on 50 per cent recycled paper, in a nod to green concerns. How the eBay division intends to offset the carbon footprint caused by shipping 2,000 doormats across the country is not recorded.

Secure remote control for conventional and virtual desktops

More from The Register

next story
NASTY SSL 3.0 vuln to be revealed soon – sources (Update: It's POODLE)
So nasty no one's even whispering until patch is out
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
Forget passwords, let's use SELFIES, says Obama's cyber tsar
Michael Daniel wants to kill passwords dead
FBI boss: We don't want a backdoor, we want the front door to phones
Claims it's what the Founding Fathers would have wanted – catching killers and pedos
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
Admins! Never mind POODLE, there're NEW OpenSSL bugs to splat
Four new patches for open-source crypto libraries
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.