Feeds

Cisco eyeballs IBM and Microsoft with SaaS conferencing

Meet without meeting

Next gen security for virtualised datacentres

Cisco is offering a new collaboration portfolio and offering to whup IBM and Microsoft's collaborative asses with a software-as-a-service WebEx-based offering.

The company is once again moving up from network stack into network-based applications and updating its Unified Communications System platform to release 7.0 to support two new products: TelePresence Expert On Demand and WebEx Connect.

TelePresence is its $300,000 high-end video-conferencing product offering everything in a meeting except being there and touching and smelling your opposite numbers. It's available in a low-end $33,000 TelePresence 500 version and this underpins the Expert On Demand offering. The idea is you go into, say, a bank branch to talk money details which the branch staff don't know. Push a button on a terminal and you get a video-conference session with an 'expert'. The technology sounds great, but all you're really getting is the chance to see your call centre operator and, depending on manning policies, a message saying: "All our operators are busy today due to customer demand for our very popular financial solutions. You call is very valuable to us and will be answered shortly. It may also be monitored for quality purposes. In the meantime here is a video of a special offer today just for you." Yeuch!

WebEx Connect is a pay per person per month version of WebEx web-based conferencing, which Cisco acquired for $3.3bn last year. Cisco has added AOL-based instant messaging (IM), TeamSpaces, which is a secure virtual meeting room concept offering wikis, blogs, document sharing, email, calendaring, video, presence and click to call, and an API to let third-parties build their own apps and widgets on top - a voicemail widget for example.

Tim Stone, Cisco's European head of collaboration solutions, said Cisco had bought PostPath so as to integrate email and calendering - like Outlook integration - into the WebEx mix and is trying to buy Jabber so as to pour its enterprise-class IM in as well and, we guess, free itself from AOL-dependency.

Cisco sees internet traffic soaring through people having virtual meetings instead of flying off for face-to-face encounters. Just think, all those IP packets needing more and more routers to pump them through the net... Yum yum. It sees a $34bn market opportunity here and is acquiring companies frantically as it builds a set of coordinated offerings for TelePresence buyers at multi-national biz level down to WebEx SaaS stuff for small and medium enterprises. Cisco pushing and shoving its way to the head of the pack, like a rhino in full market-building tilt, is a formidable sight. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
HP busts out new ProLiant Gen9 servers
Think those are cool? Wait till you get a load of our racks
Like condoms, data now comes in big and HUGE sizes
Linux Foundation lights a fire under storage devs with new conference
Community chest: Storage firms need to pay open-source debts
Samba implementation? Time to get some devs on the job
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?