Feeds

Cisco eyeballs IBM and Microsoft with SaaS conferencing

Meet without meeting

Internet Security Threat Report 2014

Cisco is offering a new collaboration portfolio and offering to whup IBM and Microsoft's collaborative asses with a software-as-a-service WebEx-based offering.

The company is once again moving up from network stack into network-based applications and updating its Unified Communications System platform to release 7.0 to support two new products: TelePresence Expert On Demand and WebEx Connect.

TelePresence is its $300,000 high-end video-conferencing product offering everything in a meeting except being there and touching and smelling your opposite numbers. It's available in a low-end $33,000 TelePresence 500 version and this underpins the Expert On Demand offering. The idea is you go into, say, a bank branch to talk money details which the branch staff don't know. Push a button on a terminal and you get a video-conference session with an 'expert'. The technology sounds great, but all you're really getting is the chance to see your call centre operator and, depending on manning policies, a message saying: "All our operators are busy today due to customer demand for our very popular financial solutions. You call is very valuable to us and will be answered shortly. It may also be monitored for quality purposes. In the meantime here is a video of a special offer today just for you." Yeuch!

WebEx Connect is a pay per person per month version of WebEx web-based conferencing, which Cisco acquired for $3.3bn last year. Cisco has added AOL-based instant messaging (IM), TeamSpaces, which is a secure virtual meeting room concept offering wikis, blogs, document sharing, email, calendaring, video, presence and click to call, and an API to let third-parties build their own apps and widgets on top - a voicemail widget for example.

Tim Stone, Cisco's European head of collaboration solutions, said Cisco had bought PostPath so as to integrate email and calendering - like Outlook integration - into the WebEx mix and is trying to buy Jabber so as to pour its enterprise-class IM in as well and, we guess, free itself from AOL-dependency.

Cisco sees internet traffic soaring through people having virtual meetings instead of flying off for face-to-face encounters. Just think, all those IP packets needing more and more routers to pump them through the net... Yum yum. It sees a $34bn market opportunity here and is acquiring companies frantically as it builds a set of coordinated offerings for TelePresence buyers at multi-national biz level down to WebEx SaaS stuff for small and medium enterprises. Cisco pushing and shoving its way to the head of the pack, like a rhino in full market-building tilt, is a formidable sight. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Docker's app containers are coming to Windows Server, says Microsoft
MS chases app deployment speeds already enjoyed by Linux devs
Intel, Cisco and co reveal PLANS to keep tabs on WORLD'S MACHINES
Connecting everything to everything... Er, good idea?
SDI wars: WTF is software defined infrastructure?
This time we play for ALL the marbles
'Urika': Cray unveils new 1,500-core big data crunching monster
6TB of DRAM, 38TB of SSD flash and 120TB of disk storage
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
Oracle hires former SAP exec for cloudy push
'We know Larry said cloud was gibberish, and insane, and idiotic, but...'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.