Feeds

EA Europe struggles squeezing out Spore

Login problems at launch

Top 5 reasons to deploy VMware with Tegile

Electronic Arts can't seem to fix login problems preventing many customers from taking Spore online during its European launch day.

Since yesterday, many early customers have reported an inability to log into EA's UK servers. The errors messages appear to range from "invalid login" to "you do not have the proper spore.com privileges to use this product's online features."

"We are aware that many of you are having login problems with Spore. This is being investigated so please bare [sic] with us," an EA representative wrote Thursday on the official Spore forums.

The rep - dubbed "EAUK_Omni" - then began collecting information on the types of errors being received. EAUK_Omni added he was "not sure" what type of malfunction was causing the trouble.

As of today - the official launch date of Spore in Europe - EA appears no better off.

"We're aware of the issues and are looking into a resolution. In other words we're fixing it but unfortunately I don't have a time scale," the same rep posted when users began to demand an update.

While frustrating, online troubles are far from rare in popular games during launch. The likely problem is EA's servers giving up the ghost after being smacked by a massive amount of people logging in at the same time. But larger problems with infrastructure can't be entirely ruled out.

It should be noted that even those affected seem to still have the ability to play Spore offline. However, gamers won't be able to share their creations online which is one major appeal of the game. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.