Feeds

EA Europe struggles squeezing out Spore

Login problems at launch

Beginner's guide to SSL certificates

Electronic Arts can't seem to fix login problems preventing many customers from taking Spore online during its European launch day.

Since yesterday, many early customers have reported an inability to log into EA's UK servers. The errors messages appear to range from "invalid login" to "you do not have the proper spore.com privileges to use this product's online features."

"We are aware that many of you are having login problems with Spore. This is being investigated so please bare [sic] with us," an EA representative wrote Thursday on the official Spore forums.

The rep - dubbed "EAUK_Omni" - then began collecting information on the types of errors being received. EAUK_Omni added he was "not sure" what type of malfunction was causing the trouble.

As of today - the official launch date of Spore in Europe - EA appears no better off.

"We're aware of the issues and are looking into a resolution. In other words we're fixing it but unfortunately I don't have a time scale," the same rep posted when users began to demand an update.

While frustrating, online troubles are far from rare in popular games during launch. The likely problem is EA's servers giving up the ghost after being smacked by a massive amount of people logging in at the same time. But larger problems with infrastructure can't be entirely ruled out.

It should be noted that even those affected seem to still have the ability to play Spore offline. However, gamers won't be able to share their creations online which is one major appeal of the game. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?