Feeds

BBC fixes BT Home Hub auto-vomit bug

Olympic delay for iPlayer tweak

Beginner's guide to SSL certificates

BBC engineers have solved a mysterious, long-running bug that has meant iPlayer and live TV streams have frequently prompted the BT Home Hub, UK's most common router, to reset itself.

The source of the problem has been identified after a lengthy, "tricky" search and a fix is currently working its way through the BBC's back-end systems, iPlayer and embedded media architect Andy Smith told El Reg. iPlayer catch-up streams of TV and radio no longer cause the crashes, while live webcasts of news programming should get the all-clear soon.

News video is delivered from a different platform to general TV catch-up, but via the same embeddable Adobe Flash player. Engineers did not want to risk software problems during the Olympics, which have been a huge hit online with office workers, so the news platform fix has been slightly delayed.

BT customers started reporting the problems back in April. There are forum threads detailing frustrations with the hardware at Thinkbroadband, BT's official message boards and elsewhere online.

The BBC said the problem was shared by O2 and Be Unlimited's routers, which like the Home Hub are based on Thomson Speedtouch hardware. Testing also found that all Flash streaming sites caused the resets. Streaming is a less common method for delivering Flash video than progressive download, however, which is used by YouTube.

The fix for the "compatability issue" was found by tweaking an obscure undocumented setting in Adobe's software.

BT said the resets had only hit a "tiny number" of its 4.5 million retail broadband customers. The new Home Hub 2.0 has no known problems, a spokesman said.

Earlier versions of BT's router have also been hit by repeated major security breaches. ®

Intelligent flash storage arrays

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.