Feeds

BBC fixes BT Home Hub auto-vomit bug

Olympic delay for iPlayer tweak

Security for virtualized datacentres

BBC engineers have solved a mysterious, long-running bug that has meant iPlayer and live TV streams have frequently prompted the BT Home Hub, UK's most common router, to reset itself.

The source of the problem has been identified after a lengthy, "tricky" search and a fix is currently working its way through the BBC's back-end systems, iPlayer and embedded media architect Andy Smith told El Reg. iPlayer catch-up streams of TV and radio no longer cause the crashes, while live webcasts of news programming should get the all-clear soon.

News video is delivered from a different platform to general TV catch-up, but via the same embeddable Adobe Flash player. Engineers did not want to risk software problems during the Olympics, which have been a huge hit online with office workers, so the news platform fix has been slightly delayed.

BT customers started reporting the problems back in April. There are forum threads detailing frustrations with the hardware at Thinkbroadband, BT's official message boards and elsewhere online.

The BBC said the problem was shared by O2 and Be Unlimited's routers, which like the Home Hub are based on Thomson Speedtouch hardware. Testing also found that all Flash streaming sites caused the resets. Streaming is a less common method for delivering Flash video than progressive download, however, which is used by YouTube.

The fix for the "compatability issue" was found by tweaking an obscure undocumented setting in Adobe's software.

BT said the resets had only hit a "tiny number" of its 4.5 million retail broadband customers. The new Home Hub 2.0 has no known problems, a spokesman said.

Earlier versions of BT's router have also been hit by repeated major security breaches. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
Shades of Mannesmann: Vodafone should buy T-Mobile US
Biting the bullet would let Blighty-based biz flip the bird at AT&T
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
Net neutrality fans' joy as '2.3 million email' flood hits US Congress
FCC invites opinions in CSV format, after Slowdown day 'success'
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.