Feeds

Dell extends laptop warranties to cover duff Nvidia GPUs

12 months more added

3 Big data security analytics techniques

Dell has extended the warranties on certain laptops that incorporate Nvidia GPUs by a further 12 months.

The scheme, announced yesterday, covers owners of Precision M65, M2300 and M4300 workstations; the Inspiron 1420; Latitude D620, D630, D630c, D820 and D830; Vostro 1310, 100, 1510 and 1710; and XPS M1330 and M1530.

All of these notebooks contain Nvidia GPUs identified by the graphics chip maker as at risk of failure.

"For all customers worldwide, we plan to add 12 months of coverage for this issue to the existing limited warranty up to 60 months from the date of purchase," company employee Lionel Menchaca wrote o the Direct2Dell website.

Nvidia admitted the problem back in July, when it confessed it will have to take a $150-200m hit to cover picking up the tab for PC vendors who've had to deal with punters sending back laptops with multiple images, random characters and/or lines on the screen.

Nvidia initially said the problem was limited to HP machines, but Dell quickly said it had uncovered bad GPUs too.

The fault is blamed on "a weak die/packaging material" which can cause the graphics chips to malfunction when they're exposed to temperature fluctuations of the kind experienced when users fire up 3D apps.

Dell has already posted Bios updates for machines that have yet to display the symptoms of imminent GPU failure. The software modifies the operation of the machines' cooling system to minimise the risk, but if it proves ineffective or your laptop's picture is already up the spout, you should contact Dell for a replacement.

SANS - Survey on application security programs

More from The Register

next story
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
US mobile firms cave on kill switch, agree to install anti-theft code
Slow and kludgy rollout will protect corporate profits
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Hearthstone: Heroes of Warcraft – A jolly little war for lunchtime
Free-to-play WoW turn-based game when you have 20 minutes to kill
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.