Feeds

Emirates airline website plummets offline in A380 excitement

Oil superpower fails to pay domain subs

Top three mobile application threats

Dubai's government-owned airline, Emirates, forgot to renew its domain name this week, sending its website crashing offline on the same day it was trumpeting delivery of its first Airbus A380 superjumbo.

Travellers keen to be among the first to book flights on the so-called "premium hotel in the sky" via Emirates.com were met on Tuesday with a standard parking page placed by domain seller Network Solutions. It offered generic flight and Arabian travel-related text ads, rather than the fully-featured ecommerce site they were expecting.

One poster on passenger forum Flyertalk.com wrote: "I first thought what the?! Did Emirates liquidate overnight and management ran away to some remote island?.. or in the middle of their plane purchasing spree forgot to pay their domain fees?"

The answer is (b). Emirates sent El Reg this statement:

Due to an administrative error, our domain registration temporarily lapsed and this was addressed immediately. However, it did lead to some minor technical difficulties with the site which our engineers have now resolved. We apologise to our customers who have experienced any difficulties.

According to our correspondents, the site disappeared for several hours before re-emerging with the aforementioned snafus on board. Global availability took a while too, as various DNS providers refreshed their caches at different times.

Quite how an organisation with the clout and financial backing of Emirates can't manage to set up a $10 direct debit we don't know. We just hope its pilots aren't so forgetful.

That said, Emirates is by no means the first global corporation to suffer a bout of web address amnesia. Microsoft famously neglected Hotmail.co.uk in 2003. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.