Feeds

Apple says MobileMe mail problems 'behind us'

Will users turn the other cheek?

Beginner's guide to SSL certificates

Apple claims to have repaired its MobileMe service to all subscribers that were blocked from using their e-mail accounts for more than a week.

The consumer electronics giant also appears to have recovered e-mail messages received between July 16 and July 18, which Apple previously believed had been lost.

"We have completed restoring Mail service, including historical messages, to all of the 1% of affected members," Apple posted on its MobileMe status page late Tuesday.

The e-mail outage was one in a chain of glitches to hit Apple's replacement for .Mac since its launch on July 9. In a posting made last Friday, Apple explained a "serious problem" with one of its mail servers blocked approximately one in 100 members from accessing their MobileMe mail accounts.

Various synching and billing problems have also plagued MobileMe, which offers a range of web-hosted storage, calendar, mail and photo applications.

"By completing this restoration of Mail services, we hope we have put the vast majority of MobileMe Mail problems behind us and can now focus on improving other aspects of this new ambitious service," Apple posted Tuesday.

The company said its also set up a dedicated chat line to assist MobileMe customers still having problems accessing their mail. Apple's support chat line is available here.

Browsing the Apple's MobileMe forums, however, we notice users still reporting troubles. According to one thread some customers are even being booted from the chat after being told they were not affected by the outage.

That's worrisome, to be sure. Apple may want to put the issue behind them, but this monkey still appears to be swinging from its shoulder. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.