Feeds

Apple says MobileMe mail problems 'behind us'

Will users turn the other cheek?

High performance access to file storage

Apple claims to have repaired its MobileMe service to all subscribers that were blocked from using their e-mail accounts for more than a week.

The consumer electronics giant also appears to have recovered e-mail messages received between July 16 and July 18, which Apple previously believed had been lost.

"We have completed restoring Mail service, including historical messages, to all of the 1% of affected members," Apple posted on its MobileMe status page late Tuesday.

The e-mail outage was one in a chain of glitches to hit Apple's replacement for .Mac since its launch on July 9. In a posting made last Friday, Apple explained a "serious problem" with one of its mail servers blocked approximately one in 100 members from accessing their MobileMe mail accounts.

Various synching and billing problems have also plagued MobileMe, which offers a range of web-hosted storage, calendar, mail and photo applications.

"By completing this restoration of Mail services, we hope we have put the vast majority of MobileMe Mail problems behind us and can now focus on improving other aspects of this new ambitious service," Apple posted Tuesday.

The company said its also set up a dedicated chat line to assist MobileMe customers still having problems accessing their mail. Apple's support chat line is available here.

Browsing the Apple's MobileMe forums, however, we notice users still reporting troubles. According to one thread some customers are even being booted from the chat after being told they were not affected by the outage.

That's worrisome, to be sure. Apple may want to put the issue behind them, but this monkey still appears to be swinging from its shoulder. ®

SANS - Survey on application security programs

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.