Feeds

UK BOFHs face psychometric dissection

Empathy? Let me tell you about empathy...

Security for virtualized datacentres

The techies among you who are operating in or around Bolton had better watch your backs - the local uni is offering postgraduate PhD studentships in the ominously-titled "Cognitive Style Differences Between IT Support Staff and Computer Users as Causes of Stress in the Workplace".

Read on...

The project will adopt an approach using psychometric questionnaires and diaries to examine the extent to which cognitive style differences between IT technicians and the computer users that they service act as mutual sources of stress. Particular emphasis will be placed upon the constructs of systemising, empathising, computing anxiety, computing autonomy and computing engagement, with outcomes being expected to be of both a theoretical and applied nature.

Oh dear. Anyone who has ever been in a server room can see where the wheels are going to come off this particular project. Imagine the scene: A smoke-filled room at Bolton's Tyrell Corporation. The PhD student is psychometrically probing the company BOFH, who begins to look decidedly uncomfortable when asked to explain what kind of relationship he has with soap.

BOFH: Soap? What's that?
Student: You know what screenwipes are?
BOFH: Of course!
Student: Same thing.
BOFH: Do you make up these questions? Or do they write 'em down for you?
Student: They're written down for me. It's a test, designed to provoke an emotional response... Shall we continue? Describe in single words only the good things that come into your mind about... empathy.
BOFH: Empathy?
Student: Yeah.
BOFH: Let me tell you about empathy...

Well, we all know what happens next, which just about sums up the principal cognitive style difference between sysadmins and trembling computer users. ®

Bootnote

Ta very much to Trevor Law for the tip-off.

Secure remote control for conventional and virtual desktops

More from The Register

next story
Cops apologise for leaving EXPLOSIVES in suitcase at airport
'Canine training exercise' SNAFU sees woman take home booming baggage
Apple's Mr Havisham: Tim Cook says dead Steve Jobs' office has remained untouched
'I literally think about him every day' says biz baron's old friend
Jony Ive: Apple iWatch will SCREW UP Switzerland's economy
Apple's chief designer forgot one crucial point about overpriced bling
Flaming drone batteries ground commercial flight before takeoff
Passenger had Something To Declare, instead fiddled while plane burned
Apple Fanbois (and girls) already lining up for NEW iPHONE
You know, that one that hasn't even been announced yet?
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.