Feeds

Microsoft slams 'sensationalist' Vista analysis

Take my XP from my cold, dead hands

New hybrid storage solutions

Microsoft has dismissed analyst house Forrester Research's report on slow corporate adoption of Windows Vista as sensationalist and schizophrenic.

The reluctance of many enterprise-sized companies to upgrade their systems to Microsoft’s current OS was highlighted by Forrester analyst Thomas Mendel in his 23 July report.

Mendel surveyed 50,000 enterprise users and found that fewer than one in 11 of PCs being used in big firms runs Vista. Just over 87 per cent were still running Windows XP at the end of last month. That figure compared to a paltry 8.8 per cent for Vista, which has now been on the market for over 18 months.

He described Vista as being the “new Coke”, comparing Microsoft’s current OS to the soft drink that suffered a major marketing failure when it was first introduced in 1985. The fizzy pop multinational subsequently reverted to the original formula to help win back sales.

Mendel advised in his report that enterprises still considering their next OS move would be wise to “consider following the lead of Microsoft’s important partner Intel and re-evaluating the case of Vista”. Last month the chip giant rejected installing the new operating system on its many thousands of desktop PCs, saying it had "no compelling case" to do so.

He said customers should probably hang fire until Windows 7 (which increasingly looks to us like Vista mark two) to arrive.

Microsoft hit back at Mendel on Friday. “Not surprisingly, this is something that we, our millions of enterprise customers, and a bunch of pesky statistics don't agree with,” said MS wonk Chris Flores on the software firm’s Vista team blog. “Heck, even Forrester doesn't agree with Forrester!”

Not a sinking ship?

Redmond claimed to have sold 180 million Vista licenses to PC vendors and individuals so far. It reckoned Mendel missed an important point about how the enterprise OS adoption cycle was traditionally much slower than the consumer take-up. “Upgrading the PC in your living room is easy, but upgrading an entire front and back end infrastructure to thousands of users without downtime is much more complex, and that takes time,” said Flores.

He said Mendel’s survey contradicted an earlier Forrester report, penned by analyst Ben Gray, which outlined the five main reasons why enterprises should grasp the nettle and install Vista soon.

Interestingly, Flores interpreted that report (pdf) as meaning move to Vista “now”. But he failed to point out Gray’s endnote: "It’s not a huge surprise that just over half the enterprises we surveyed don’t yet have Windows Vista deployment plans. Others are simply taking a wait-and-see approach.”

Mendel’s report, a few months on, simply builds on evidence that shows that despite Microsoft’s release of service pack one for Vista, which came loaded with 77,000 drivers, businesses remain reluctant to upgrade.

Microsoft unsurprisingly disagreed with that analysis. Flores insisted: “There are thousands of enterprise customers deploying Windows Vista by the thousands of seats on a weekly basis, including heavy hitters like The United States Air Force, PPG Industries, and Cerner.”

He concluded that Forrester’s latest research makes “sensationalist statements” about Vista and asks the question: “How is this useful guidance to customers?”

Meanwhile, Microsoft IT pro evangelist James O'Neill yesterday described the initial launch of Vista in late 2006 as having suffered a "'Terminal 5' experience". ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
'Windows 9' LEAK: Microsoft's playing catchup with Linux
Multiple desktops and live tiles in restored Start button star in new vids
Not appy with your Chromebook? Well now it can run Android apps
Google offers beta of tricky OS-inside-OS tech
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
NHS grows a NoSQL backbone and rips out its Oracle Spine
Open source? In the government? Ha ha! What, wait ...?
Google extends app refund window to two hours
You now have 120 minutes to finish that game instead of 15
Intel: Hey, enterprises, drop everything and DO HADOOP
Big Data analytics projected to run on more servers than any other app
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.