Feeds

Dell hit by class action over unpaid overtime

US call centre workers can team up

Reducing security risks from open source software

Dell is facing a class action case from 5,000 call centre staff in the US who claim the computer giant has underpaid them since 2004.

An Oregon judge - the delightfully-named Thomas Coffin - has certified the case for class action status, which means that most of Dell's US call centre staff from 8 February 2004 to the present day can join in. It covers consumer call centres in Oregon, Central Texas, Tennessee, Oklahoma and Idaho.

The case was originally brought last year by two staff from the Oregon centre, David Norman and Walter Romas, both of Roseburg, Oregon. Since then more than 80 people have joined the case, but potentially some 5,000 former and current staff could be due compensation.

This is the nub of their complaint against Dell:

Dell consistently violates federal and state wage and hour laws by failing to record accurately all time worked and failing to pay earned wages and overtime. Examples of the unlawful practices claimed include: (1) requiring employees to work "off the clock" by not paying for work performed pre-shift, post-shift, and over unpaid meal breaks; (2) utilizing an inherently inaccurate time-keeping system called "Kronos;" and (3) improperly calculating overtime using a "half-time" overtime rate.

And here is a strident quote from Plaintiff's lawyer Derek Johnson: "Paying employees for all the time they work is not a novel or controversial concept. It is time for Dell to comply with the law."

Dell faces a similar lawsuit from workers at its business support call centre.

More from the Austin American-Statesman here. ®

Reducing security risks from open source software

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
White? Male? You work in tech? Let us guess ... Twitter? We KNEW it!
Grim diversity numbers dumped alongside Facebook earnings
Microsoft: We're making ONE TRUE WINDOWS to rule us all
Enterprise, Windows still power firm's shaky money-maker
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.