Feeds

Dell hit by class action over unpaid overtime

US call centre workers can team up

High performance access to file storage

Dell is facing a class action case from 5,000 call centre staff in the US who claim the computer giant has underpaid them since 2004.

An Oregon judge - the delightfully-named Thomas Coffin - has certified the case for class action status, which means that most of Dell's US call centre staff from 8 February 2004 to the present day can join in. It covers consumer call centres in Oregon, Central Texas, Tennessee, Oklahoma and Idaho.

The case was originally brought last year by two staff from the Oregon centre, David Norman and Walter Romas, both of Roseburg, Oregon. Since then more than 80 people have joined the case, but potentially some 5,000 former and current staff could be due compensation.

This is the nub of their complaint against Dell:

Dell consistently violates federal and state wage and hour laws by failing to record accurately all time worked and failing to pay earned wages and overtime. Examples of the unlawful practices claimed include: (1) requiring employees to work "off the clock" by not paying for work performed pre-shift, post-shift, and over unpaid meal breaks; (2) utilizing an inherently inaccurate time-keeping system called "Kronos;" and (3) improperly calculating overtime using a "half-time" overtime rate.

And here is a strident quote from Plaintiff's lawyer Derek Johnson: "Paying employees for all the time they work is not a novel or controversial concept. It is time for Dell to comply with the law."

Dell faces a similar lawsuit from workers at its business support call centre.

More from the Austin American-Statesman here. ®

High performance access to file storage

More from The Register

next story
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.