Feeds

Oyster system failure causes travel misery

Computer fault buggers barriers

SANS - Survey on application security programs

Updated London commuters are suffering more problems than usual this morning, thanks to the weekend failure of the Oyster card readers at tube stations and on buses.

Extra staff have been drafted in this morning to sort out problems with cards which were used between 5.30am and 10.30am on Saturday. Some cards were apparently wiped, meaning some customers were left with cards that didn't work and/or a fine.

Although the problems were supposedly fixed by 10.30am Saturday morning, we've had reports of problems on buses up until late Saturday evening.

Certain Freedom Passes and Young Persons Oyster cards might also need to be exchanged for a new card. Transport for London believes as many as 40,000 cards might have problems.

TfL said the computer problem was fixed at 9.30am on Saturday but some retailers did not get ticket services back until Sunday. People who were charged a maximum fare on Saturday morning will get an automatic refund on Tuesday.

The problem comes just weeks after Dutch researchers found a way to clone the Mifare chip which the card is based on. Chip company NXP is taking legal action to silence the university researchers who revealed the problem.

Update: A TfL spokesperson sent us the following statement:

The vast majority of passengers have travelled without any disruption this morning and London Underground staff have minimised the delay to passengers with cards that are not working.

Less than 1% of the 6 million regular Oyster card users required replacement cards after the incident on Saturday morning. We are replacing affected cards and there are now less than 35,000 cards that need to be replaced. If this has not been practical during this morning, LU staff, and London bus drivers, have allowed these passengers to travel.

Ticket offices are well stocked and we advise those passengers who have not yet replaced their cards to go to their nearest LU ticket office through-out today.

®

High performance access to file storage

More from The Register

next story
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Putin tells Snowden: Russia conducts no US-style mass surveillance
Gov't is too broke for that, Russian prez says
Snowden-inspired crypto-email service Lavaboom launches
German service pays tribute to Lavabit
Mounties always get their man: Heartbleed 'hacker', 19, CUFFED
Canadian teen accused of raiding tax computers using OpenSSL bug
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Heartbleed exploit, inoculation, both released
File under 'this is going to hurt you more than it hurts me'
Arts and crafts store Michaels says 3 million credit cards exposed in breach
Meanwhile, Target investigators prepare for long process in nabbing hackers
prev story

Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.