Feeds

3 days on: The iPhone users still to make a call

Basically just an iTouch right now

Build a business case: developing custom apps

UK customers who queued up to get Apple's shiny new iPhone last week are still waiting for a connection as O2 struggles to get their SIMs registered and activated on the network.

According to O2, the new iPhone has seen "unprecedented demand" and "several million pounds" has been invested to ensure the processing systems can cope. Perhaps this just wasn't enough, however, as many punters buying the phone on Friday had to face a three day, and counting, wait before they could make a call.

While the problem was widely reported last week and over the weekend, it now seems to be largely restricted to customers who bought from the Carphone Warehouse site. Though some haven't had any problems, others are seeing a succession of promises broken by O2.

We asked O2 for comment, but are waiting to hear from them.

Disgruntled early adopters have set up a website to share updates, and are consoling themselves with the fact that they can at least use Wi-Fi access to buy things at the new Application Store - even if they can't ring each other up to brag about what they've bought.

Other irate readers resorted to old technology to deluge The Reg with complaints.

Darren's tale was typical: “My iPhone activated on Apple iTunes immediately. However it's now Sunday and my 02 Sim still hasn't been activated.”

Steve marveled at the slickness of the whole debacle: “Considering it's now seven days after I placed my order it's pretty impressive really that they can't register me. It can't be the credit check as that would have been done last Monday. It appears to be purely an issue with the network activation.”

Still, he managed to look on the bright side: “So right now I basically have an iTouch with the "added feature" of a "No Service" slogan in the top left."

Martin was also furious about the fact his phone was still not activated this morning, and asked: “Why did O2 stores refuse to tell people in the queue how many phones they had in stock? Have Apple and O2 manufactured the sell-out hype?”

We’re guessing Martin doesn’t work in tech marketing. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
Trans-Pacific: Google spaffs cash on FAST undersea packet-flinging
One of 6 backers for new 60 Tbps cable to hook US to Japan
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.