Feeds

3 days on: The iPhone users still to make a call

Basically just an iTouch right now

Beginner's guide to SSL certificates

UK customers who queued up to get Apple's shiny new iPhone last week are still waiting for a connection as O2 struggles to get their SIMs registered and activated on the network.

According to O2, the new iPhone has seen "unprecedented demand" and "several million pounds" has been invested to ensure the processing systems can cope. Perhaps this just wasn't enough, however, as many punters buying the phone on Friday had to face a three day, and counting, wait before they could make a call.

While the problem was widely reported last week and over the weekend, it now seems to be largely restricted to customers who bought from the Carphone Warehouse site. Though some haven't had any problems, others are seeing a succession of promises broken by O2.

We asked O2 for comment, but are waiting to hear from them.

Disgruntled early adopters have set up a website to share updates, and are consoling themselves with the fact that they can at least use Wi-Fi access to buy things at the new Application Store - even if they can't ring each other up to brag about what they've bought.

Other irate readers resorted to old technology to deluge The Reg with complaints.

Darren's tale was typical: “My iPhone activated on Apple iTunes immediately. However it's now Sunday and my 02 Sim still hasn't been activated.”

Steve marveled at the slickness of the whole debacle: “Considering it's now seven days after I placed my order it's pretty impressive really that they can't register me. It can't be the credit check as that would have been done last Monday. It appears to be purely an issue with the network activation.”

Still, he managed to look on the bright side: “So right now I basically have an iTouch with the "added feature" of a "No Service" slogan in the top left."

Martin was also furious about the fact his phone was still not activated this morning, and asked: “Why did O2 stores refuse to tell people in the queue how many phones they had in stock? Have Apple and O2 manufactured the sell-out hype?”

We’re guessing Martin doesn’t work in tech marketing. ®

Choosing a cloud hosting partner with confidence

Whitepapers

Seattle children’s accelerates Citrix login times by 500% with cross-tier insight
Seattle Children’s is a leading research hospital with a large and growing Citrix XenDesktop deployment. See how they used ExtraHop to accelerate launch times.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.