Feeds

Google evaporates Docs and Spreadsheets cloud

Try again in 30 seconds. Or an hour

Boost IT visibility and business value

Updated Google's Docs and Spreadsheets disappeared today for close to an hour, proving that the world's largest search engine is a long way from perfecting the art of online business applications.

Many businesses paid good money to look at this screen, which appeared - at least to people in Silicon Valley - from about 9am to 10am:

Google Docs and Spreasheets Server Error

When clouds die

As a Google Apps Premiere customer, the San Francisco-based open source outfit MuleSource pays Google for the use of Docs and Spreadsheets, and it describes the experience as a game of chance. "As businesses look to move their systems and applications into cloud-based services, we expect them to work minimally as well as if we ran them ourselves," Mule Source CEO Dave Rosenberg tells us. "With Google Apps, we are at the point of taking bets to see if the services will actually be up."

Google's error message kept telling Rosenberg to "Try again in 30 seconds." Say what you will about Microsoft Office, it's never that cruel.

We've asked Google why its cloud died. But it has yet to respond. ®

Update

Google has responded, and the company wants you to know it fully realizes that when people pay for something, they expect to have access to it. "For a short period this morning, our users had difficulty accessing Google Docs. Some Google Apps users were also affected," the company says. "We have now resolved the problem. We know how important Google Docs is to our users, so we take issues like this very seriously."

Boost IT visibility and business value

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
Linux Foundation says many Linux admins and engineers are certifiable
Floats exam program to help IT employers lock up talent
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.