Feeds

Google evaporates Docs and Spreadsheets cloud

Try again in 30 seconds. Or an hour

Providing a secure and efficient Helpdesk

Updated Google's Docs and Spreadsheets disappeared today for close to an hour, proving that the world's largest search engine is a long way from perfecting the art of online business applications.

Many businesses paid good money to look at this screen, which appeared - at least to people in Silicon Valley - from about 9am to 10am:

Google Docs and Spreasheets Server Error

When clouds die

As a Google Apps Premiere customer, the San Francisco-based open source outfit MuleSource pays Google for the use of Docs and Spreadsheets, and it describes the experience as a game of chance. "As businesses look to move their systems and applications into cloud-based services, we expect them to work minimally as well as if we ran them ourselves," Mule Source CEO Dave Rosenberg tells us. "With Google Apps, we are at the point of taking bets to see if the services will actually be up."

Google's error message kept telling Rosenberg to "Try again in 30 seconds." Say what you will about Microsoft Office, it's never that cruel.

We've asked Google why its cloud died. But it has yet to respond. ®

Update

Google has responded, and the company wants you to know it fully realizes that when people pay for something, they expect to have access to it. "For a short period this morning, our users had difficulty accessing Google Docs. Some Google Apps users were also affected," the company says. "We have now resolved the problem. We know how important Google Docs is to our users, so we take issues like this very seriously."

Internet Security Threat Report 2014

More from The Register

next story
Microsoft on the Threshold of a new name for Windows next week
Rebranded OS reportedly set to be flung open by Redmond
Apple: SO sorry for the iOS 8.0.1 UPDATE BUNGLE HORROR
Apple kills 'upgrade'. Hey, Microsoft. You sure you want to be like these guys?
SMASH the Bash bug! Apple and Red Hat scramble for patch batches
'Applying multiple security updates is extremely difficult'
Business is back, baby! Hasta la VISTA, Win 8... Oh, yeah, Windows 9
Forget touchscreen millennials, Microsoft goes for mouse crowd
ARM gives Internet of Things a piece of its mind – the Cortex-M7
32-bit core packs some DSP for VIP IoT CPU LOL
Lotus Notes inventor Ozzie invents app to talk to people on your phone
Imagine that. Startup floats with voice collab app for Win iPhone
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.