Feeds

Google evaporates Docs and Spreadsheets cloud

Try again in 30 seconds. Or an hour

Choosing a cloud hosting partner with confidence

Updated Google's Docs and Spreadsheets disappeared today for close to an hour, proving that the world's largest search engine is a long way from perfecting the art of online business applications.

Many businesses paid good money to look at this screen, which appeared - at least to people in Silicon Valley - from about 9am to 10am:

Google Docs and Spreasheets Server Error

When clouds die

As a Google Apps Premiere customer, the San Francisco-based open source outfit MuleSource pays Google for the use of Docs and Spreadsheets, and it describes the experience as a game of chance. "As businesses look to move their systems and applications into cloud-based services, we expect them to work minimally as well as if we ran them ourselves," Mule Source CEO Dave Rosenberg tells us. "With Google Apps, we are at the point of taking bets to see if the services will actually be up."

Google's error message kept telling Rosenberg to "Try again in 30 seconds." Say what you will about Microsoft Office, it's never that cruel.

We've asked Google why its cloud died. But it has yet to respond. ®

Update

Google has responded, and the company wants you to know it fully realizes that when people pay for something, they expect to have access to it. "For a short period this morning, our users had difficulty accessing Google Docs. Some Google Apps users were also affected," the company says. "We have now resolved the problem. We know how important Google Docs is to our users, so we take issues like this very seriously."

Intelligent flash storage arrays

More from The Register

next story
Euro Parliament VOTES to BREAK UP GOOGLE. Er, OK then
It CANNA do it, captain.They DON'T have the POWER!
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Post-Microsoft, post-PC programming: The portable REVOLUTION
Code jockeys: count up and grab your fabulous tablets
Twitter App Graph exposes smartphone spyware feature
You don't want everyone to compile app lists from your fondleware? BAD LUCK
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
prev story

Whitepapers

10 ways wire data helps conquer IT complexity
IT teams can automatically detect problems across the IT environment, spot data theft, select unique pieces of transaction payloads to send to a data source, and more.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.