Feeds

Google evaporates Docs and Spreadsheets cloud

Try again in 30 seconds. Or an hour

Intelligent flash storage arrays

Updated Google's Docs and Spreadsheets disappeared today for close to an hour, proving that the world's largest search engine is a long way from perfecting the art of online business applications.

Many businesses paid good money to look at this screen, which appeared - at least to people in Silicon Valley - from about 9am to 10am:

Google Docs and Spreasheets Server Error

When clouds die

As a Google Apps Premiere customer, the San Francisco-based open source outfit MuleSource pays Google for the use of Docs and Spreadsheets, and it describes the experience as a game of chance. "As businesses look to move their systems and applications into cloud-based services, we expect them to work minimally as well as if we ran them ourselves," Mule Source CEO Dave Rosenberg tells us. "With Google Apps, we are at the point of taking bets to see if the services will actually be up."

Google's error message kept telling Rosenberg to "Try again in 30 seconds." Say what you will about Microsoft Office, it's never that cruel.

We've asked Google why its cloud died. But it has yet to respond. ®

Update

Google has responded, and the company wants you to know it fully realizes that when people pay for something, they expect to have access to it. "For a short period this morning, our users had difficulty accessing Google Docs. Some Google Apps users were also affected," the company says. "We have now resolved the problem. We know how important Google Docs is to our users, so we take issues like this very seriously."

Choosing a cloud hosting partner with confidence

More from The Register

next story
Google+ goes TITSUP. But WHO knew? How long? Anyone ... Hello ...
Wobbly Gmail, Contacts, Calendar on the other hand ...
Preview redux: Microsoft ships new Windows 10 build with 7,000 changes
Latest bleeding-edge bits borrow Action Center from Windows Phone
Microsoft promises Windows 10 will mean two-factor auth for all
Sneak peek at security features Redmond's baking into new OS
Google opens Inbox – email for people too thick to handle email
Print this article out and give it to someone tech-y if you get stuck
UNIX greybeards threaten Debian fork over systemd plan
'Veteran Unix Admins' fear desktop emphasis is betraying open source
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
Redmond top man Satya Nadella: 'Microsoft LOVES Linux'
Open-source 'love' fairly runneth over at cloud event
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.