Feeds

Virgin warns 800 punters for file-sharing

'Important. If you don't read this, your broadband could be disconnected'

The essential guide to IT transformation

The BPI has written to 800 Virgin Media customers warning them to stop sharing music files or risk losing their broadband connection.

The letters came in an envelope marked: "Important. If you don't read this, your broadband could be disconnected." But Virgin told Radio 1's Newsbeat that the phrase was a mistake and the letters were part of an education campaign. Virgin said it was not making any kind of accusation and that it was possible someone other than the account holder was involved.

When the Virgin campaign was revealed last month the company assured us that the letters were not part of a "three strikes" process. The BPI has pushed ISPs to warn users three times for copyright infringement before cutting off their broadband.

The individuals were identified by the BPI which, as we exclusively revealed , is working on a similar scheme with BT. The BPI letter sent on by BT warns of further action including "litigation and suspension by BT your internet connection".

At least one Virgin customer who received a letter in June told Newsbeat he was certain it was not him or his flatmates who were responsible for downloading the Amy Winehouse song. He said it was possible that someone had used the flat's wireless network.

Will McGree said: "The campaign is doomed to fail. Virgin will lose a lot of customers over this because people don't like to be accused of stealing music over their morning coffee.

"It made me feel betrayed. I was under the impression that I paid a broadband company to keep my internet connection protected."

The BPI has been busy lobbying the government for stronger laws against file sharing. But the government seems to be resisting the pressure and is instead pushing the music industry and ISPs to get talking to find a licensed, and paid for, form of file sharing.

Although BT and Virgin are supporting the BPI's approach others, notably Carphone Warehouse, are refusing to co-operate.

A survey last month found 63 per cent of internet users were downloading unlicensed music.

The essential guide to IT transformation

More from The Register

next story
GCHQ protesters stick it to British spooks ... by drinking urine
Activists told NOT to snap pics of staff at the concrete doughnut
Britain's housing crisis: What are we going to do about it?
Rent control: Better than bombs at destroying housing
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
Redmond resists order to hand over overseas email
Court wanted peek as related to US investigation
What do you mean, I have to POST a PHYSICAL CHEQUE to get my gun licence?
Stop bitching about firearms fees - we need computerisation
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
NZ Justice Minister scalped as hacker leaks emails
Grab your popcorn: Subterfuge and slur disrupts election run up
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?