Feeds

T-Mobile not alone in spinning price hikes

But O2 takes the disinformation trophy

Next gen security for virtualised datacentres

T-Mobile isn't alone in its innovative reading of Ofcom recommendations, but at least the company only implied that the regulator was responsible for the increase in its prices: O2 is claiming it outright.

0870 numbers are non-geographic: they are national calls regardless of where the call originates or terminates. Mobile operators have until now treated such numbers as exceptional and charged a special rate for them, but UK-regulator Ofcom has stated that such calls are to be treated as normal national calls and that they "should" be included within bundled minutes that come with the tariff.

The key word here is "should", which T-Mobile interpreted as "don't have to be", enabling the company to double its prices. The other UK operators are taking much the same approach, while intimating that the change has been forced on them by Ofcom, but O2 went one stage further in an e-mail to a customer last week which clearly laid the blame at Ofcom's door:

Our old tariffs had calls to these [0870] numbers included in the free allowance but as per the special number policy of Ofcom, we've excluded these calls from the free allowances of our tariffs with effect from 28 September 2008.

This is, of course, bollocks. When we put this to O2 we were told that it had "...advised customer services that this is a business decision", but apparently customer services isn't taking this advice as punters are still being told the same thing this morning.

We asked O2 about that, and Ofcom about how it feels to be completely ignored by the industry you're supposed to be regulating, but so far neither party has got back to us. ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
EE: STILL Blighty's best mobe network, says 'Frappucino' Moore
Fresh round of network stats fisticuffs possibly on the cards here
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?