Feeds

Heart Internet spreads the love passwords

Hosting firm suffers security aneurysm

Top three mobile application threats

Web hosting outfit Heart Internet has caused security-conscious customers to skip a beat by sending them a handy text file email attachment containing other people's new passwords.

Last week Heart Internet decided to reset a bunch of FTP and eXtend passwords that had not been changed by their account owners for "an extended period".

Its explanatory email said: "Attached to this email is a file list showing all domain names which have had their password changed. The new password is shown next to the domain name." Thing is, the .csv file attached contained not only a list of all the domains affected, but also every new password.

It's unclear how many customers have been affected by the blunder, as Heart Internet has been somewhat shy about discussing it.

According to one Reg reader who asked to remain anonymous, Heart Internet re-sent the email about one hour later, this time with only his new password in the attachment. Stable doors and horses seem apposite.

Nottingham-based Heart Internet was founded by Jonathan Brealey and Tim Beresford, who also set up and flogged major UK hosting players WebFusion and 123-Reg.

The firm's bosses have not returned any of half a dozen calls from El Reg. We can't imagine why. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.