Feeds

Heart Internet spreads the love passwords

Hosting firm suffers security aneurysm

Next gen security for virtualised datacentres

Web hosting outfit Heart Internet has caused security-conscious customers to skip a beat by sending them a handy text file email attachment containing other people's new passwords.

Last week Heart Internet decided to reset a bunch of FTP and eXtend passwords that had not been changed by their account owners for "an extended period".

Its explanatory email said: "Attached to this email is a file list showing all domain names which have had their password changed. The new password is shown next to the domain name." Thing is, the .csv file attached contained not only a list of all the domains affected, but also every new password.

It's unclear how many customers have been affected by the blunder, as Heart Internet has been somewhat shy about discussing it.

According to one Reg reader who asked to remain anonymous, Heart Internet re-sent the email about one hour later, this time with only his new password in the attachment. Stable doors and horses seem apposite.

Nottingham-based Heart Internet was founded by Jonathan Brealey and Tim Beresford, who also set up and flogged major UK hosting players WebFusion and 123-Reg.

The firm's bosses have not returned any of half a dozen calls from El Reg. We can't imagine why. ®

The essential guide to IT transformation

More from The Register

next story
Déjà vu: Virgin Media jacks up broadband prices
Screw copper phone lines, we're UNIQUE, bleats telco
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
EE: STILL Blighty's best mobe network, says 'Frappucino' Moore
Fresh round of network stats fisticuffs possibly on the cards here
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
UK mobile coverage is BETTER than EVER, networks tell Ofcom
Regulator swallows this line and parrots it back out at us. What are they playing at?
What's the nature of your emergency, Vodafone?
Oh, you've dialled the wrong number for ad fibs, rules ASA
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.