Feeds

Heart Internet spreads the love passwords

Hosting firm suffers security aneurysm

Beginner's guide to SSL certificates

Web hosting outfit Heart Internet has caused security-conscious customers to skip a beat by sending them a handy text file email attachment containing other people's new passwords.

Last week Heart Internet decided to reset a bunch of FTP and eXtend passwords that had not been changed by their account owners for "an extended period".

Its explanatory email said: "Attached to this email is a file list showing all domain names which have had their password changed. The new password is shown next to the domain name." Thing is, the .csv file attached contained not only a list of all the domains affected, but also every new password.

It's unclear how many customers have been affected by the blunder, as Heart Internet has been somewhat shy about discussing it.

According to one Reg reader who asked to remain anonymous, Heart Internet re-sent the email about one hour later, this time with only his new password in the attachment. Stable doors and horses seem apposite.

Nottingham-based Heart Internet was founded by Jonathan Brealey and Tim Beresford, who also set up and flogged major UK hosting players WebFusion and 123-Reg.

The firm's bosses have not returned any of half a dozen calls from El Reg. We can't imagine why. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
MOST iPhone strokers SPURN iOS 8: iOS 7 'un-updatening' in 5...4...
Guess they don't like our battery-draining update?
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.