Feeds

EU Commission plots to end rip-off Britain online

One consumer law regime to rule them all

Beginner's guide to SSL certificates

The EU will impose a single system of consumer laws across the bloc in a bid to encourage cross-border shopping online, Commissioner Meglena Kuneva said today.

She reckons that differences in laws on guarantees, cooling off periods and refunds deter retailers from selling to customers outside their home country, and consumers from trusting foreign businesses. Her announcement to an audience of businesses, policy wonks and consumer groups was the result of a consultation kicked off in February last year.

Kuneva said: "We must see to it that the adoption of the internet platform will not be unnecessarily slowed down by our failure to remove important regulatory barriers, to keep the market clean from rapidly evolving scams and to address key consumer issues of privacy and trust."

The Commission will detail its proposals for consumer law harmonisation in the Autumn. Legislation proposed by the Commission has to be approved by the European Parliament and 27 national governments in the Council of the European Union.

As well as deterring cross-border trade, companies such as Apple (via the iTunes store) have been accused of using European regulatory barriers to artificially inflate the price of consumer products in some territories. UK consumers often have reason to believe they're the patsies in the scam, dubbing the phenomenon "rip-off Britain".

Kuneva said: "We must reflect on the pertinence of restrictions imposed by suppliers to distribution over the internet... I will play an active role in the Commission's discussion on how consumer choice can be reconciled with other imperatives in online commerce." ®

Protecting against web application threats using SSL

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.