Feeds

Red Hat chief calls for open source missionary work

Time for customers to swap code

Beginner's guide to SSL certificates

Summit Customers who remain only halfhearted open source converts aren't doing enough for Red Hat CEO Jim Whitehurst.

At his opening keynote at the Red Hat Summit in Boston, Whitehurst said the company needs to start preaching to its customers to share their internally developed code with others.

"The vast majority of software written today is written in enterprise and not for resale," he said. "And the vast majority of that is never actually used. The waste in IT software development is extraordinary."

Whitehurst is calling for Red Hat to become an open source adviser for enterprise coders.

"Ultimately, for open source to provide value to all of our customers worldwide, we need to get our customers not only as users of open source products but truly engaged in open source and taking part in the development community."

But Whitehurst admits Red Hat has some big issues it needs to work out too.

"There's still a lot we need to do around execution. One thing I've heard from many of you over the last couple of months is that we're frankly tough to do business with."

He said the company is working on a number of ways to fix this, such as making customer records more accessible and improving how it supports and communicates with its partners.

Jim Whitehurst will lay on hands

"One great example is RHX," said Whitehurst. "RHX started off as an exchange for software, and quite frankly, we found out in the first six months that generally our customers don't want to consume software via exchange."

Whitehurst said Red Hat has transformed the program into a "full fledged open source vendor IT program." Although Whitehurst didn't go into specifics, he said they'll be OEMing Jaspersoft for the project. We'll be hearing more news on the change tomorrow. ®

Security for virtualized datacentres

More from The Register

next story
'Windows 9' LEAK: Microsoft's playing catchup with Linux
Multiple desktops and live tiles in restored Start button star in new vids
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
iOS 8 release: WebGL now runs everywhere. Hurrah for 3D graphics!
HTML 5's pretty neat ... when your browser supports it
Mathematica hits the Web
Wolfram embraces the cloud, promies private cloud cut of its number-cruncher
NHS grows a NoSQL backbone and rips out its Oracle Spine
Open source? In the government? Ha ha! What, wait ...?
Google extends app refund window to two hours
You now have 120 minutes to finish that game instead of 15
Intel: Hey, enterprises, drop everything and DO HADOOP
Big Data analytics projected to run on more servers than any other app
SUSE Linux owner Attachmate gobbled by Micro Focus for $2.3bn
Merger will lead to mainframe and COBOL powerhouse
iOS 8 Healthkit gets a bug SO Apple KILLS it. That's real healthcare!
Not fit for purpose on day of launch, says Cupertino
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.