Feeds

Cambridge woman in £90m 'leccy bill shocker

Npower juice times n to the power of ahem

Build a business case: developing custom apps

A Cambridge woman got a bit of a shock on Saturday morning when a bill from 'leccy outfit Npower landed on her doormat demanding an impressive £90,454,217, the Cambridge News reports.

Alison Turner, 50, was surprised not only by the colossal total for juice, but also because she's on a pre-pay meter. She recounted: "I shouldn't really be getting any bills from them because I pay in advance. I switched to Npower in January, but found I was paying more, so I switched back to Eon after a month.

"When I left I rang them up to explain and they said they wouldn't bill me, so I was shocked when this bill arrived. I know electricity bills have been going up recently, but this is ridiculous."

Turner added the traditional observation: "It's lucky they didn't send this bill to an old age pensioner. Luckily, my daughter was with me when I opened the bill and told me not to worry about it. We think it's quite funny now."

The Cambridge News has helpfully calculated that even at Npower's 13p per unit tariff, Turner would have to consume 700 million units to rack up a £90m bill, which, even if she operated a domestic electric blast furnace consuming 1000 units per day, would take 1,900 years.

Npower has now cancelled the bill. A spokesman said: "We have systems to ensure these errors are not made, so I'm at a loss to say why this happened. We take customers' bills very seriously and we will look into this mistake to see what has gone wrong." ®

Bootnote

Thanks to David Harper for the electrifying tip-off.

Boost IT visibility and business value

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.