BT industrial action is off - for now
See, it really is good to talk
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Union Connect has suspended industrial action at BT which was due to start Tuesday 27 May.
The union has 14,000 members within BT. It was in talks to change the distribution of pay awards not the total amount. It believes the gap between men and women's pay is too large and some managers are being underpaid. The action would have stopped short of strike action, but members would have worked to rule and refused overtime.
For now Tuesday's industrial action is suspended while the two sides continue to talk. Any agreement would be put to members to vote on electronically.
A spokesman for Connect told the Reg: "We are in talks at the moment but if they're not constructive we will be taking the issue of industrial action back to our members."
The union and BT are also engaged in separate discussions about the BT Pension Scheme which needs to be reviewed before the next valuation in January 2009. ®
COMMENTS
@MarmiteToast
agreed.. same here... only had good experiences with Bt, even before i started working for them... nice of the engineer to come back tho,oh and the free shift of the nte.
however... 1 comment... think some one was talking out of their backsides... cos i do exchange work for openreach and cant imagine a scenario where something unplugged would cause adsl to slow down??
Never had a problem with BT
<ramble>
Am I in the minority when I say I've never had a problem with BT? I can also say I've always spoken to someone with an english accent, within 2-3 minutes of calling and always had a fast resolution of any issue.
Moved in to a new house, phone sockets weren't working. Next day engineer comes out and fixes phone and rewires it to a more convenient position (free). Day after that engineer comes back to install longer lasting cable while being chastised by his manager (because the cable he used only lasted 50 years and not 75 years and they wanted to avoid engineer call outs in the future... go figure).
But the point is everything has been fixed.
The only time I've had better service is with LLU broandband in the old days when they used to take the whole line and not just the data part. The t'internet was running a bit slow so I decided to call Easynet up. Within *one* minute of calling they'd agreed to send an engineer to the exchange and less than two hours later they'd fixed the hardware down there (some other engineer had unplugged some of their kit).
</ramble>
My favorite
At the end of every call to their indian call centre reporting a fault because the old copper technology half way up a mast in an unprotected box can't cope with yorkshire rain.
"Please be remembering sir, if no fault is found you will be charged."
I love that saying, I get it every time as if I sit on hold for ages for a laugh and make things up.
But given most of their staff are in India, and they have a work ethic. Would we notice a strike?
Would those responsible for phorm strike... please....
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