Orange mobile broadband customers have been without internet access since Thursday, and the company cannot tell them when it will be restored.

First to go was access to secure websites like Hotmail and Amazon on Thursday of last week. By Saturday there was no internet access at all.

Orange sent us the following statement:

We can confirm that some of our customers may have experienced intermittent connectivity issues whilst accessing our mobile data network recently. We are working to resolve this issue as a matter of priority and can confirm that only a small number of customers remain affected. We apologise for the inconvenience caused.

On Monday Orange launched its Wi-fi radio. The £99 box can stream internet radio stations and play back MP3s, and can be synched to an Orange phone. Of course, it's not an awful lot of use without a broadband connection. ®

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• Orange mobile internet takes a lie down (28 January 2009)
• Orange sees broadband subscriber exodus (7 August 2008)
• Customers peel away from Orange broadband (7 February 2008)
• Orange offers extended network coverage (5 October 2007)
• Orange marches out of Netherlands (1 October 2007)
• Orange rapped for 'unlimited' broadband (13 June 2007)