Feeds

HSBC in further data loss

Stolen Hong Kong server contained data on 159K

SANS - Survey on application security programs

Security-incident prone bank HSBC has admitted losing a server containing transaction data on 159,000 Hong Kong-based account holders.

The bank said on Wednesday that the kit went missing during renovation work at a Kwun Tong district branch on 26 April, Reuters reports. Data held on the server included customer names, account numbers, transaction amounts and transaction types, but not PIN codes or online banking login credentials. Copies of the data were held on backup tapes.

HSBC sought to reassure customers by promising to cover any fraudulent losses stemming from the breach, for which it apologised, while stressing that the possibilities of data falling into the wrong hands are minimal.

"The server is protected by multiple layers of security. The risk of data leakage and fraudulent transactions resulting from the loss of the server is deemed to be low," HSBC said.

A spokeswoman for the bank explained that it waited two weeks before publically disclosing the server theft in order to conduct an internal investigation designed to discover the extent of the problem. Hong Kong police are continuing to investigate the theft.

The Hong Kong incident joins a growing list of security snafus involving HSBC. In April, HSBC UK admitted it has misplaced 370,000 customer details, which were put in the post a month before on an unencrypted disc. The envelope never arrived at its intended destination, a reinsurance firm.

HSBC has had all sorts of problems keeping its e-payments system up and running over recent weeks, while back in March it forgot to renew a digital certificate, leaving customers confronted by a potentially confusing warning.

That's all on the debit side, but to its credit HSBC recently foiled an alleged £70m fraud, leading to the arrest of a back office worker at the bank and three other suspects. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Parent gabfest Mumsnet hit by SSL bug: My heart bleeds, grins hacker
Natter-board tells middle-class Britain to purée its passwords
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Web data BLEEDOUT: Users to feel the pain as Heartbleed bug revealed
Vendors and ISPs have work to do updating firmware - if it's possible to fix this
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Mounties always get their man: Heartbleed 'hacker', 19, CUFFED
Canadian teen accused of raiding tax computers using OpenSSL bug
Snowden-inspired crypto-email service Lavaboom launches
German service pays tribute to Lavabit
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.