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It's messy, slippery and gets everywhere, particularly the high-quality stuff. Spam is still the scourge of the unwary company, and if you don't know your whitelists from your blacklists, you might want to check out our new primer for some spam management pointers.

As far as external business and IT annoyances go, spam is pretty much regarded as the exemplar. It's also an issue that most organisations would consider dealt with - but that's not necessarily the case. A recent report on the Reg highlighting high-profile CEOs and senior managers falling victim to high-quality spam targeting their personal information and financial details shows that spam remains a very real, and occasionally very effectively exploited threat.

It's still out there and it's constantly changing. The volume of spam finding its way to your inbox, from the irritating advertising and direct marketing to the malevolent attempts at phishing and other fraudulent activity - not to mention the amount captured by your ISP and IT department that you don't ever see - is vast. So it's not surprising that a pretty large (over a third) proportion of you recently told us that despite having implemented various levels of protection, you didn't feel 'well protected' against external annoyances, including spam.

Fear not. Whether you have just been told to 'sort the *%$£@ng spam out', are thinking of beefing up your approach or just feel like a quick refresher, we've put together a short primer adventurously entitled 'Managing Spam' together with our chums over at Freeform Dynamics for your downloading pleasure.

Click here to sign up for an unusually palatable recipe for dealing with spam.®

Providing a secure and efficient Helpdesk

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