Feeds

MS misses restart button on desktop auto-updates

Vista SP1 auto distribution downed by bug too

The essential guide to IT transformation

Microsoft has been forced to halt automatic updates to Vista service pack one (SP1) because of glitches with its Dynamics Retail Management System (RMS), which has already laid waste to XP SP3.

The Dynamics RMS bug delivered a nasty shiner to the software giant late Tuesday. Now it’s emerged that Vista SP1’s auto distribution was also suspended while the firm scurries to provide a fix with its point-of-sale app.

The final, long-awaited service pack for Windows XP was supposed to debut as an automatic update earlier this week, but it was pulled at the eleventh hour with Microsoft blaming a “compatibility issue” with Dynamics RMS for the embarrassing blunder.

Microsoft admitted it had no choice but to suspend its mass distribution via its Windows Update site for XP SP3 and Vista SP1 while it attempts to fix the glitch in its specialist point-of-sale (POS) app – Dynamics RMS – which is used to manage about 38,000 different small to medium-sized retail businesses worldwide.

The software package automates POS processes and store operations and integrates with Microsoft Office system programs among other apps. The fact that Redmond has been forced to halt auto download to the masses suggests the bug is a serious one.

The Register asked Microsoft if it could provide any further details on when it expects to resolve the problem and start pumping out the service packs to its massive customer-base.

We also wanted to find out more about the “compatibility issue” the firm had blamed for the cock-up. However, so far it remains tight-lipped and will not provide further comment outside of the statement the company issued earlier this week. ®

The essential guide to IT transformation

More from The Register

next story
Microsoft boots 1,500 dodgy apps from the Windows Store
DEVELOPERS! DEVELOPERS! DEVELOPERS! Naughty, misleading developers!
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?