Feeds

Fasthosts' dedicated servers go titsup

'We are working speedily'

Providing a secure and efficient Helpdesk

Updated Gaffe-prone web hosting outfit Fasthosts has suffered another major outage today, this time taking down many of its customers' dedicated servers.

Multiple Reg readers report that websites and services hosted by the Gloucester outfit went titsup in the early hours of this morning.

A status message posted by Fasthosts at 2.59am stated:

Some dedicated server customers may currently find their servers are unavailable at present. Affected customers may not be able to access their server, eRIC or Backup spaces and may also affect the rebuild of deployed servers and the deployment of new servers.
Engineers are continuing their investigations as a priority.

An update posted at 11am said the problems were continuing, and that fixing it is the firm's top priority.

One of our correspondents said this would be the last straw for his company's relationship with Fasthosts, however. "It's fun and games here today as one of our Fasthosts servers runs our premium web app and the other, our email. Although, hopefully not for much longer," he wrote.

We've contacted Fasthosts' reps for comment on this latest meltdown and will update this story as soon as they get back to us.

Fasthosts, owned by German group 1&1 Internet, mostly competes at the budget end of the hosting market. Last year it angered hundreds of customers by resetting all their passwords with no warning, following a security breach. The resulting chaos lasted for weeks. ®

Update

Here's a statement we received from Fasthosts at 1.07PM:

A number of Fasthosts dedicated server customers have experienced network connectivity issues this morning as a result of an unexpected hardware failure in one of our core network switches. The fault resulted in an outage of a number of dedicated servers within the affected network segment early this morning.

Fasthosts engineers are working speedily to bring all affected servers back online, a large proportion of which have been rectified throughout this morning.

Fasthosts will make every effort to ensure that affected servers are returned to normal as swiftly as possible. We apologise to affected customers for any concern or inconvenience caused.

Choosing a cloud hosting partner with confidence

More from The Register

next story
HBO shocks US pay TV world: We're down with OTT. Netflix says, 'Gee'
This affects every broadcaster, every cable guy
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
iPhone 6 shunned by fanbois in Apple's GREAT FAIL of CHINA
Just 100 Beijing fanbois queue to pick up new mobe
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.