Feeds

HSBC pops thousands of customer details in the post

Guess what happened next?

Secure remote control for conventional and virtual desktops

HSBC has admitted that it has misplaced 370,000 customer details, which were put in the post a month ago on an unencrypted disc.

The envelope has not arrived at its intended destination - a reinsurance firm.

A spokesman for HSBC told the Reg: "We have sent a disc to our reinsurers which they never received. The disc was not encrypted but was password-protected. Our normal method is to use electronic transfer but on the day this happened the system was down so it was sent by disc instead." The disc was sent using ordinary Royal Mail services.

Nick Lowe, regional director for Northern Europe at security firm Check Point said: “The disc was apparently password-protected, but this can be overcome fairly easily by an IT-literate person.

“In this sector, where information is highly sensitive, always-on strong encryption of data is the minimum protection that should be applied to laptops, discs and USB storage devices."

The customer files did not contain account information or addresses but life insurance details, dates of birth and smoking habits.

HSBC has told the Financial Services Authority what happened. The FSA fined Nationwide £980,000 for breaching customer privacy last year by losing a laptop containing customer information. ®

Next gen security for virtualised datacentres

More from The Register

next story
BBC: We're going to slip CODING into kids' TV
Pureed-carrot-in-ice cream C++ surprise
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
Twitter: La la la, we have not heard of any NUDE JLaw, Upton SELFIES
If there are any on our site it is not our fault as we are not a PUBLISHER
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
Ex-IBM CEO John Akers dies at 79
An era disrupted by the advent of the PC
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?