Original URL: http://www.theregister.co.uk/2008/04/04/t5_complaints_handling/
How BA handles lost luggage complaints: Shock picture
T5 enraged passenger suppression caught on camera
Posted in Bootnotes, 4th April 2008 12:38 GMT
Free whitepaper – Managing operating systems and applications with the new Dell Management Console
The Register has this afternoon obtained shock photographic evidence of what happens if British Airways mislays your luggage and you decide to kick up a fuss about it:
The enraged passenger in question has just been dragged from a BA flight and subdued by armed officers backed by a crack terror-busting dog handler. The baggage-handling pirates in the background are making off with the woman's remaining Louis Vuitton treasure chest they didn't manage to lose earlier - a cock-up which provoked the whole sorry incident in the first place. ®