Feeds

Vista SP1 downloaders bite back

'I've gained an update and lost my drivers'

Intelligent flash storage arrays

Windows Vista customers have been complaining about problems with installing Microsoft’s first service pack for the unloved operating system.

SP1 was made available as a manual download on the Windows Update site earlier this week, although the company also admitted that there were a staggering number of reasons why many users people won’t get their mitts on it until an unspecified date next month.

In the meantime, Vista Ultimate customers with the language packs in English, French, German, Spanish and Japanese are among the privileged few who can download the service pack today.

But going by some angry posts on the official Vista team blog, as well as elsewhere on the interweb, plenty of frustrated customers are wrangling with the manual version of the service pack.

One poster regretted installing SP1 after spotting its availability on the WU site. “In retrospect, not my finest decision,” said SeppDietrich. “What a disaster! It exiled all of my Nvidia drivers to the Bermuda Triangle... they're simply all GONE.”

Microsoft has acknowledged that the service pack will not install on computers that use “incompatible” peripheral device drivers from the likes of Realtek and Intel. However, there’s no mention of known problems with Nvidia drivers on Microsoft’s rather long list.

After failing to successfully install the service pack on his new PC because of the driver problems listed by the software giant, AkaJohnDoe concluded that: “I understand Microsoft's position on this issue, and have been a proponent of Vista for some time now.

“However, from this day forth, Vista is functionally stabilized on my PC. There will be no further updates. My next OS will not be Windows.”

Other complaints about the service pack included sluggish response times, random crashes, and one from a puzzled Aussie who was told his language wasn’t supported for his Vista Ultimate-loaded PC.

He said: “Funny thing is, my language is English. Unless ‘English (Australian)’ is not considered English????? Have you stupid Americans limited English to the ‘English (United States)’ language pack? “What a joke. I'm switching back to Linux.”

Given the number of reasons why Vista customers can’t yet download SP1, why did Microsoft release a service pack that locks out so many people?

The firm hopes to address this next month, when the real test for Vista SP1 begins in earnest as it is finally pumped out automatically to the masses. That’s assuming Microsoft delivers on its promise. ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
UNIX greybeards threaten Debian fork over systemd plan
'Veteran Unix Admins' fear desktop emphasis is betraying open source
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
Redmond top man Satya Nadella: 'Microsoft LOVES Linux'
Open-source 'love' fairly runneth over at cloud event
Return of the Jedi – Apache reclaims web server crown
.london, .hamburg and .公司 - that's .com in Chinese - storm the web server charts
Chrome 38's new HTML tag support makes fatties FIT and SKINNIER
First browser to protect networks' bandwith using official spec
Admins! Never mind POODLE, there're NEW OpenSSL bugs to splat
Four new patches for open-source crypto libraries
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.