Feeds

Vista SP1 downloaders bite back

'I've gained an update and lost my drivers'

Mobile application security vulnerability report

Windows Vista customers have been complaining about problems with installing Microsoft’s first service pack for the unloved operating system.

SP1 was made available as a manual download on the Windows Update site earlier this week, although the company also admitted that there were a staggering number of reasons why many users people won’t get their mitts on it until an unspecified date next month.

In the meantime, Vista Ultimate customers with the language packs in English, French, German, Spanish and Japanese are among the privileged few who can download the service pack today.

But going by some angry posts on the official Vista team blog, as well as elsewhere on the interweb, plenty of frustrated customers are wrangling with the manual version of the service pack.

One poster regretted installing SP1 after spotting its availability on the WU site. “In retrospect, not my finest decision,” said SeppDietrich. “What a disaster! It exiled all of my Nvidia drivers to the Bermuda Triangle... they're simply all GONE.”

Microsoft has acknowledged that the service pack will not install on computers that use “incompatible” peripheral device drivers from the likes of Realtek and Intel. However, there’s no mention of known problems with Nvidia drivers on Microsoft’s rather long list.

After failing to successfully install the service pack on his new PC because of the driver problems listed by the software giant, AkaJohnDoe concluded that: “I understand Microsoft's position on this issue, and have been a proponent of Vista for some time now.

“However, from this day forth, Vista is functionally stabilized on my PC. There will be no further updates. My next OS will not be Windows.”

Other complaints about the service pack included sluggish response times, random crashes, and one from a puzzled Aussie who was told his language wasn’t supported for his Vista Ultimate-loaded PC.

He said: “Funny thing is, my language is English. Unless ‘English (Australian)’ is not considered English????? Have you stupid Americans limited English to the ‘English (United States)’ language pack? “What a joke. I'm switching back to Linux.”

Given the number of reasons why Vista customers can’t yet download SP1, why did Microsoft release a service pack that locks out so many people?

The firm hopes to address this next month, when the real test for Vista SP1 begins in earnest as it is finally pumped out automatically to the masses. That’s assuming Microsoft delivers on its promise. ®

The Essential Guide to IT Transformation

More from The Register

next story
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
DARPA-derived secure microkernel goes open source tomorrow
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Put down that Oracle database patch: It could cost $23,000 per CPU
On-by-default INMEMORY tech a boon for developers ... as long as they can afford it
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
Apple: We'll unleash OS X Yosemite beta on the MASSES on 24 July
Starting today, regular fanbois will be guinea pigs, it tells Reg
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.