Feeds

BBC's download iPlayer goes titsup

Kontiki FAIL

The Essential Guide to IT Transformation

Updated Official BBC iPlayer downloads are out of action today because of a failure in one of the system's back end databases.

Reg readers who use the Windows-only desktop application noticed performace problems earlier this week. Now the whole system, which is based on Verisign's Kontiki peer-to-peer distribution platform, has been taken offline.

Where an option would normally offer a download for each show, the iPlayer site now simply reads: "Sorry, downloads are not available."

Auntie sent us this statement:

Downloads are currently unavailable on BBC iPlayer. This is due to a technical failure in one of our databases that administers the peer-to-peer network supporting BBC iPlayer. We are working with our partners to reinstate downloads as soon as possible.

A spokesman confirmed Kontiki is to blame and said there was no indication of when a fix will be found.

The glitch caps a bad week for the BBC's push into TV downloads, but the spokesman said this latest hiccup is nothing to do with the current battle with hackers over DRM-free downloads via iPhone streams.

It's emerged that hackers across all operating systems are merrily grabbing high quality DRM-free downloads from the H.264 streams recently launched for iPhone and iPod Touch owners. The BBC swiftly moved to close the loophole, fearing the wrath of rights holders.

Of course, that fix was broken in a matter of hours and iPlayer developers look set to enter an unproductive arms race that neither they nor the viewers want. ®

Update

The service is back up, for now. The Beeb said to expect intermittent downtime while engineers do testing.

Build a business case: developing custom apps

More from The Register

next story
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.