Feeds

Information wants to be free... except at UK Customs

Joined up e-govt in action

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Millions has been spent on consultants helping implement e-government. But has it ever been spent more effectively than this example?

Over at HM Customs (HMRC), inspectors can find an online version of the National Insurance Manual.

Let's take a look. Now what if you're a compliance officer who suspects that there's fraud involving NI numbers? Check the manual, of course.

NIM3135 - so far, so good

So far, so good. What can we do about NI fraud? Follow the link.

Alas things become a bit unclear, here.

Information must be free: except at HM Customs

Information must be free: except at HM Customs.

As it turns out, the information is given out on a strictly "need to know" basis. And the public isn't entitled to know it. Well, that's fine. What makes this so nice is that instead of a simple "operational instructions are not available to the public" message, is this brutally emphatic (and ironic) invocation of FOIA. Sort of an iron fist wrapped in an iron glove.

"The bullet points make it so much easier to read," points out reader J.

Weren't online manuals supposed to replace dead tree versions? Back to paper we go, then. ®

Security for virtualized datacentres

More from The Register

next story
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Yes, yes, Steve Jobs. Look what I'VE done for you lately – Tim Cook
New iPhone biz baron points to Apple's (his) greatest successes
Lords take revenge on REVENGE PORN publishers
Jilted Johns and Jennies with busy fingers face two years inside
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.