Feeds

Information wants to be free... except at UK Customs

Joined up e-govt in action

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Millions has been spent on consultants helping implement e-government. But has it ever been spent more effectively than this example?

Over at HM Customs (HMRC), inspectors can find an online version of the National Insurance Manual.

Let's take a look. Now what if you're a compliance officer who suspects that there's fraud involving NI numbers? Check the manual, of course.

NIM3135 - so far, so good

So far, so good. What can we do about NI fraud? Follow the link.

Alas things become a bit unclear, here.

Information must be free: except at HM Customs

Information must be free: except at HM Customs.

As it turns out, the information is given out on a strictly "need to know" basis. And the public isn't entitled to know it. Well, that's fine. What makes this so nice is that instead of a simple "operational instructions are not available to the public" message, is this brutally emphatic (and ironic) invocation of FOIA. Sort of an iron fist wrapped in an iron glove.

"The bullet points make it so much easier to read," points out reader J.

Weren't online manuals supposed to replace dead tree versions? Back to paper we go, then. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Britain's housing crisis: What are we going to do about it?
Rent control: Better than bombs at destroying housing
Top beak: UK privacy law may be reconsidered because of social media
Rise of Twitter etc creates 'enormous challenges'
GCHQ protesters stick it to British spooks ... by drinking urine
Activists told NOT to snap pics of staff at the concrete doughnut
What do you mean, I have to POST a PHYSICAL CHEQUE to get my gun licence?
Stop bitching about firearms fees - we need computerisation
Ex US cybersecurity czar guilty in child sex abuse website case
Health and Human Services IT security chief headed online to share vile images
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
Oz biz regulator discovers shared servers in EPIC FACEPALM
'Not aware' that one IP can hold more than one Website
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.