Redmond puts key Vista update on ice
Now you see it, now you don't
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Microsoft has suspended distribution of one of the updates required for Vista service pack one (SP1), after customers complained that their PCs wouldn’t boot up properly once KB937287 had been applied.
The servicing stack update, which was pushed out to the Windows Update site last week, is an essential part of the Vista SP1 puzzle - without it, the operating system’s full service pack can’t be installed.
Despite Microsoft’s decision to hold the update back until its engineers fix the PC reboot error, Redmond insists that Vista SP1, which was released to manufacturing on 4 February and is already available to MSDN subscribers, will still be available for general consumption in mid-March as planned.
Microsoft product manager Nick White said last week that the pre-SP1 release of two final prerequisite updates, which included KB937287 and multi-component update KB938371, were "just one more example of how we're continuing to actively invest in improving the Windows Vista experience through Windows Update".
BUT yesterday - following the spillage of plenty of blood in the TechNet forums - he scaled back that somewhat optimistic claim.
"So far, we've been able to determine that this problem only affects a small number of customers in unique circumstances," White said. "We are working to identify possible solutions and will make the update available again shortly after we address the issue." He did not, though, indicate exactly how many customers had actually experienced the error.
White said that any Vista customers who have been hit by the problem should either call Microsoft or use System Restore to fix the problem.
The Vista team had already admitted that it's been wrangling with driver failure problems during installation of SP1. This latest issue raises the stakes ahead of the planned mass-release in March. ®
COMMENTS
Glad we have options
OK, so, I liked Windows Vista. I thought they made some AWESOME improvements in it, and generally, I think they are heading the right direction and with great change is coming quite a bit of pain.
I was on linux for a year. It's a great OS. It has it's pro's and con's. Then, I switched to XP, then to Vista. Loved Vista over XP (but, granted, I had to throw a lot more ram at it). It had it's quirks. SP1 fixed a lot of them for me, and I was glad to participate in the beta.
Recently, I hopped over to a mac. I had a lot of problems with Leopard until Leopard 10.5.2 came out (which fixed a lot of my issues, thanks apple!).
Windows (and linux) has a bit more burden to carry than Apple, because it allows you to install it on just about any hardware out there. I'm just grateful progress is being made and that the options all exist.
This the fix right?
http://support.microsoft.com/kb/949358
Its part of the the security updates also. So i have a Non-IT person having a problem with this.. The machine has to go back to PC world of course they dont get given the install disk.
very poor show, I cant believe you can break into the loop.
@David Shaw
From the explanation you give it sounds like you have the same problem as most of the people complaining about Vista - You just don't know how to configure and use it. It means you now have to learn something new. And for those claiming OSX or (insert preferred linux here) is the answer, to move from xp to either of those the learning curve is just as steep - in some versions of linux MUCH steeper.
Most of the anti-Vista arguments (and quite a lot of the problems) are exactly the same as when XP was introduced (why do I need so much RAM, why doesn't this work, how do I....., bring back 98) and the same as when OSX was launched (don't like the interface, where is...., why can't I......, this doesn't work) and I have no doubt that many of the complainers have either
a) never used it
b) seen it once on somebody elses computer and decided they didn't like it
c) so anti-microsoft they won't give anything by them a chance
d) installed it, couldn't figure it out in 5 mins so removed it
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