Feeds

Redmond puts key Vista update on ice

Now you see it, now you don't

Beginner's guide to SSL certificates

Microsoft has suspended distribution of one of the updates required for Vista service pack one (SP1), after customers complained that their PCs wouldn’t boot up properly once KB937287 had been applied.

The servicing stack update, which was pushed out to the Windows Update site last week, is an essential part of the Vista SP1 puzzle - without it, the operating system’s full service pack can’t be installed.

Despite Microsoft’s decision to hold the update back until its engineers fix the PC reboot error, Redmond insists that Vista SP1, which was released to manufacturing on 4 February and is already available to MSDN subscribers, will still be available for general consumption in mid-March as planned.

Microsoft product manager Nick White said last week that the pre-SP1 release of two final prerequisite updates, which included KB937287 and multi-component update KB938371, were "just one more example of how we're continuing to actively invest in improving the Windows Vista experience through Windows Update".

BUT yesterday - following the spillage of plenty of blood in the TechNet forums - he scaled back that somewhat optimistic claim.

"So far, we've been able to determine that this problem only affects a small number of customers in unique circumstances," White said. "We are working to identify possible solutions and will make the update available again shortly after we address the issue." He did not, though, indicate exactly how many customers had actually experienced the error.

White said that any Vista customers who have been hit by the problem should either call Microsoft or use System Restore to fix the problem.

The Vista team had already admitted that it's been wrangling with driver failure problems during installation of SP1. This latest issue raises the stakes ahead of the planned mass-release in March. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
NSA SOURCE CODE LEAK: Information slurp tools to appear online
Now you can run your own intelligence agency
Microsoft: Your Linux Docker containers are now OURS to command
New tool lets admins wrangle Linux apps from Windows
First in line to order a Nexus 6? AT&T has a BRICK for you
Black Screen of Death plagues early Google-mobe batch
Microsoft adds video offering to Office 365. Oh NOES, you'll need Adobe Flash
Lovely presentations... but not on your Flash-hating mobe
You stupid BRICK! PCs running Avast AV can't handle Windows fixes
Fix issued, fingers pointed, forums in flames
prev story

Whitepapers

Seattle children’s accelerates Citrix login times by 500% with cross-tier insight
Seattle Children’s is a leading research hospital with a large and growing Citrix XenDesktop deployment. See how they used ExtraHop to accelerate launch times.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.