Feeds

Dell's tightened belt garottes Canada

'Dell Day' canceled this year

High performance access to file storage

Dell is closing its call center in Edmonton, Canada this spring, after less than four years of operation. The move is expected to put more than 900 people out of work.

The closure follows news of an unspecified number of job cuts at Dell's Ottawa call center. Dell also scrapped plans to open a second facility in Ottawa, which would expand its Canadian workforce by an additional 1,200 employees. The newly constructed 150,000-square-foot building, scheduled to open in April, will remain empty until Dell decides what to do with it.

Since Michael Dell's return as head of the company, the world's second largest PC maker has seen significant belt-tightening to increase profitability. In November 2006, Dell announced a company-wide plan to eliminate 10 per cent of its worldwide workforce (more than 8,000 jobs).

Since the decimation began in May, Dell has slashed tech support jobs in Tennessee, Texas and Oregon. The Canadian Press reports that in May, the company said it would not cut jobs in Ottawa.

Things were looking better for the facility in 2007. Ottawa mayor Larry O'Brien proclaimed March 29 "Dell Day" in Ottawa — a holiday unlikely to be renewed for the new year.

"Dell's success here in Ottawa has been nothing short of phenomenal," said the site leader Michael Jaillet in March of 2007. "By early 2008, Dell expects to be the third-largest high-tech employer in the city."

A subsequent fall in the US dollar made the Round Rock, Texas-based company a little less cheerful about its Canadian operations.

Dell has also recently closed its US store kiosks, as the company looks more towards channel partners in addition to its direct sales model. Dell claims the kiosks in Canada and Asia are to remain open. But we've heard that one before. ®

High performance access to file storage

More from The Register

next story
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.