Feeds

Premium rate watchdog launches 'Am I being ripped off?' text line

Probably

Application security programs and practises

PhonepayPlus, the daftly-named regulator formerly known as Icstis, has set itself the tall task of rebuilding trust in the premium rate industry. A new text service for consumers will check whether a top rate line is dodgy or not.

The watchdog already provides a similar service through its website, where you can query hefty charges on your phone bill, but now consumers can run a number against its database on the move, by texting it to 76787.

Texts are charged at the standard network rate. We tried it on the Virgin Media premium rate tech support line and got the response: "Unfortunately PhonepayPlus does not have any information about the number 09062121111", which is ace.

We had more luck with BT Yahoo! tech support's number, which gave useful info on who operates it, as well as what they're charging.

For 070 numbers - that are used most frequently for scams because people assume it is a standard mobile number - it returns "service costs vary", which is of limited use too.

PhonepayPlus reckons its database covers 95 per cent of all fixed line and shortcode numbers. Its standards chief Trays O'Reilly said: "Our aim is to build consumer trust in these services by pre-empting and preventing problems and, in so doing, protect consumers from potential harm." ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.