Tech support gets religion
Monk and his IT junk
What you really get on those Microsoft, Novell and Cisco courses...
Copyright © Jason Slater. Originally published at Monk and his IT junk.
On The Other Hand
I think the idea that "turning it off and on again will make it alright" is exclusively a Windows phenomenon.
As IT support in an all-Linux shop, I've had my fair share of people coming up to me and saying stuff like "I've rebooted it four times and it's still doing it!"
Well, of course it's still bloody doing it! If all you've done is turn the power off and on, as opposed to fix whatever caused the problem in the first place, it hasn't gone away; so clearly the problem is not going to go away! In fact, you could be making things worse by just turning the power off without a proper clean shutdown.
It's like people who keep resetting a circuit breaker and watching it trip. Yes, it will, it's *supposed* to do that; because there must have been an overload or short-circuit for it to trip in the first place, and chances are whatever caused that is still connected.
Did you get that joke from a left-over Christmas cracker?
I don't have to do that any more!
After the upgrade where I removed all the computers, and left an empty cardboard box on it's side with a light bulb in place of the monitor. Now I only have to go around changing the light bulbs every 10,000 hours so nobody phones up to complain their computer isn't working. (well I would if I could be bothered)