Feeds

CommVault adds remote monitoring to Simpana

Service will stay when admins are at play

Reducing the cost and complexity of web vulnerability management

CommVault today is adding a web-based subscription backup and troubleshooting service to its Simpana software suite.

The Remote Operations Management service (ROMs), as it's called, automates data center error sniffing for overnight, weekend and holiday monitoring.

The ROMs database runs on a master server (which the company calls a CommCell) and listens for alerts related to backup, data replication and archiving, by way of software agents installed on client servers. A web-based dashboard records any alerts and — if you have a premium service license on the system — reports the errors to CommVault over a secure socket layer connection.

ROMs services use per-server licenses that come in three flavors of mineral: gold, platinum and diamond.

A gold license offers system monitoring, reporting to the admin via e-mail, the possible cause of the error weighed against CommVault's knowledge base and troubleshooting suggestions.

Platinum adds alert verification from a CommVault engineer, who will grab the relevant log info and open a service ticket.

At a Diamond level, the CommVault engineer calls the network admin and can offer remote support.

The software running on the CommCell is licensed at 25 per cent of the cost of the server per year. The service, as well as client licenses, are sold month-to-month at $6 for Gold, $8 for Platinum, and $10 for Diamond. License levels can be moved between systems, but the number of licenses cannot be reduced once they're purchased. Madness!

CommVault's backup monitoring scheme is shared by some heavy hitters such as IBM's Tivoli Storage Manager and Symantec's NetBackup environments. EMC also jumped into the backup software-as-a-service game last week with MozyPro. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Wanna keep your data for 1,000 YEARS? No? Hard luck, HDS wants you to anyway
Combine Blu-ray and M-DISC and you get this monster
US boffins demo 'twisted radio' mux
OAM takes wireless signals to 32 Gbps
No biggie: EMC's XtremIO firmware upgrade 'will wipe data'
But it'll have no impact and will be seamless, we're told
Microsoft's Office Delve wants work to be more like being on Facebook
Office Graph, social features for Office 365 going public
Apple flops out 2FA for iCloud in bid to stop future nude selfie leaks
Millions of 4chan users howl with laughter as Cupertino slams stable door
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.