Feeds

Sparks fly over electric shock dealing Dell laptop

Has your XPS M1530 given you a tingling sensation?

3 Big data security analytics techniques

Some Dell laptop owners may be in for a shock, but not because of a sudden price crash on its machines. It’s because a number of customers claim they are receiving electric shocks when they touch their laptops.

Numerous comments have been posted on a Dell community blog from customers owning Dell XPS M1530 laptops, which they allege gives out electric shocks. Although reports of how the shock is received vary, most claim that it’s because of problems inside the supplied two-pinned power brick, which is electrifying the computer's brushed aluminium surface.

Pictures on the website show one user testing the laptop’s surface with a voltage checker and registering a reading of over 100V. This may not be enough to kill you, but could make you think twice about logging in to check your emails.

Testing the XPS M1530

A Dell XPS M1530 owner tests his laptop

However, another startled user said that his whole body “tingles” when he touches the M1530's connected power supply. As soon as the power supply is unplugged, the problem stops, he claimed.

Further reports on the website suggest Dell has already identified an issue with two-pinned power bricks and that it has offered to replace them with a three-pinned version.

Although Dell hasn’t called us back yet to speak about the problem, a statement on the Knowledge Base section of its European website does acknowledge the issue:

"The voltage (tingling sensation) does NOT present any risk of injury to the user. It is recommended to unplug the AC adaptor from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation."

Still, it’s more bad news for Dell. In 2004, it was forced to recall over 4m laptop power bricks over fears they could overheat and potentially catch fire. The recall affected a range of Latitude, Precision and Inspiron models.

If you’ve been 'tingled' whilst using a Dell laptop, Register Hardware wants to hear from you.

SANS - Survey on application security programs

More from The Register

next story
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
US mobile firms cave on kill switch, agree to install anti-theft code
Slow and kludgy rollout will protect corporate profits
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Hearthstone: Heroes of Warcraft – A jolly little war for lunchtime
Free-to-play WoW turn-based game when you have 20 minutes to kill
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.