Feeds

Peeved HTC smartphone owners offer bounty for driver fix

Fix drivers, win cash prizes

Seven Steps to Software Security

A website is offering HTC smartphone customers a $3000 financial reward if they're able to solve a series of graphics and related issues affecting the company's recent handsets, allegedly caused by missing or poorly performing hardware drivers.

The organisers of the HTCClassAction.org claim that the problem, which concerns drivers on HTC phones that use Qualcomm's MSM7200 and MSM7500 chips, stops handsets like the TyTN II - reviewed here - and the new Touch Cruise from delivering their full performance.

The website states that the MSM7200 chipset has an integrated video core based on an AMD Imageon video chip but that the graphics acceleration this provides hasn't been enabled on HTC's handsets. According to the site, that's because HTC isn't including appropriate driver software.

The upshot, the site maintains, is choppy video game performance, touchscreen lag, poor battery performance and slow operation whilst using the camera.

The allegation is based on the ability of similarly specced handsets from other manufacturers to handle these kinds of tasks smoothly.

A financial reward of $3000 (£1500/€2000) is on offer for anyone who can fix these issues. Meanwhile, the website said it has handed around 4000 signatures over to HTC in a bid to persuade the company to pull its finger out.

As the site's name implies, the organisers are also considering legal action if their demands are not met. It threatened to initiate a Class Action lawsuit if HTC doesn't come through with the goods.

HTC has yet to respond to our request for commment - when it does, we'll let you known. Meantime, do you have an issue with your HTC handset's performance? Let us know.

Related Reviews
HTC TyTN II
HTC Touch
HTC S310
HTC P4350

The smart choice: opportunity from uncertainty

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.