Feeds

Peeved HTC smartphone owners offer bounty for driver fix

Fix drivers, win cash prizes

Security for virtualized datacentres

A website is offering HTC smartphone customers a $3000 financial reward if they're able to solve a series of graphics and related issues affecting the company's recent handsets, allegedly caused by missing or poorly performing hardware drivers.

The organisers of the HTCClassAction.org claim that the problem, which concerns drivers on HTC phones that use Qualcomm's MSM7200 and MSM7500 chips, stops handsets like the TyTN II - reviewed here - and the new Touch Cruise from delivering their full performance.

The website states that the MSM7200 chipset has an integrated video core based on an AMD Imageon video chip but that the graphics acceleration this provides hasn't been enabled on HTC's handsets. According to the site, that's because HTC isn't including appropriate driver software.

The upshot, the site maintains, is choppy video game performance, touchscreen lag, poor battery performance and slow operation whilst using the camera.

The allegation is based on the ability of similarly specced handsets from other manufacturers to handle these kinds of tasks smoothly.

A financial reward of $3000 (£1500/€2000) is on offer for anyone who can fix these issues. Meanwhile, the website said it has handed around 4000 signatures over to HTC in a bid to persuade the company to pull its finger out.

As the site's name implies, the organisers are also considering legal action if their demands are not met. It threatened to initiate a Class Action lawsuit if HTC doesn't come through with the goods.

HTC has yet to respond to our request for commment - when it does, we'll let you known. Meantime, do you have an issue with your HTC handset's performance? Let us know.

Related Reviews
HTC TyTN II
HTC Touch
HTC S310
HTC P4350

Protecting against web application threats using SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.