Microsoft previews TellMe phone voice control
Vocalisation. Vocalisation. Vocalisation
CES on Video The future of the mobile phone is... er... voice. So said Microsoft staffers during Bill Gates' (final) CES keynote speech last night. Voice for calls, obviously - but also voice for controlling the phone...
Can't see the video? Download Flash Player from Adobe.com
@ War Monger
I agree - when I said niche market, I meant that it would ALWAYS appeal to a small number, and MAYBE appeal to a broader base. As for "the" way we do anything, as always, it's good to have one more possibility, to give us more flexibility and choice in how we do things. But people being as diverse as they are, stating "the" way to do anything is always going to be marketing talk - it will always be one among many.
Re: TellMe video
Combination of resonnating sound and thick American accent = toally incomprehensible video (at least for a b*** foreigner like me) :-(
I was pretty impressed with Tell Me's application
when I used it prior to the Microsoft acquisition. The speech recognition functions as well as any I've used, far superior to most of the call center IVRs we're all too familiar with. In response to a query for a specific business it delivered a menu offering 1) click to call 2)map to location and, if I remember correctly 3) driving directions. I found it very useful when en route to an unfamiliar location, not wanting to be distracted by triple tapping on a feature phone. A niche product, perhaps, but certainly one with a broad potential user base.
The only beef I've got is with MSFT's presenter who says that voice will be "the" way we search on mobile. I don't believe that any more than I believed the MSFT talking head @ CTIA who said that Windows Mobile will be "the" mobile OS standard.
Is voice "efficient"
Is it just me, or does it seem that this voice controlled stuff is just plain inefficient? When phones first started out, you picked up the phone, and the operator (they used to exist, really) said "number please". You said something (KLondike 5-9845 or some such) and presto chango, you were "connected". We have since evolved thru rotary dial phones (remember those?) and then nice push-button phones (Touch-Tone/DTMF) all to save time. Mostly this saved the time of the phone company, but the side effect was that it saved the USER of the phone the time as well. How fast can you say a phone number (AND have it understood) as opposed to "punching it in"? I get stuck with all these silly voice response systems and if I had a simple menu system I could get the information sent in MUCH faster.
Then there is the security aspect. OK, you call your bank, then you SPEAK your account number to the voice response system. Oh, to have a handy pencil and paper nearby to copy down these nice numbers to order a new TV set for me. Really smart, eh?
The other fact is that most voice response systems aren't that good (they are improving, but...). If you had your nice secretary/administrative assistant with the accuracy rate of the voice response unit (asking "is that right") you would hand out the pink slip pronto!
It looks good on TV, but in real life it just doesn't fly!
ObTechnology: I'm reminded of the race between morse code and IM keying on a cell phone. Guess what one won?!
More video Reviews. Nooooo.
I want words. The little squiggly usually black marks.
Jim: "It's Format C:"
Room full of whirling disks....