Feeds

Canadian runs up $85,000 mobe bill

Unlimited browser plan? Not exactly...

The Power of One Infographic

A Calgary man who mistakenly believed that a $10 "unlimited mobile browser plan" would enable him to surf the internet with impunity, "downloading high-definition movies and other bandwidth-hungry applications", was slapped with an $85,000 bill for his trouble.

According to Canada's Globe and Mail, 22-year-old Piotr Staniaszek recently decided to renew his wireless contract with Bell Mobility, and got a new phone in return. He quickly connected the phone to his PC and hit the web.

About 10 days ago, the bad news arrived in the form of a bill to his parents' house - $60,000 in mobile phone charges for November alone. It then got worse: when Staniaszek rang Bell Mobility, he was told the total had risen to $85k "because the company was charging him on a per-kilobyte basis".

Staniaszek explained to CBC News: "I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it because I didn't know about the extra charges. Nobody explained any of this to me."

Bell has since made a "goodwill gesture" and reduced Staniaszek's bill to a mere $3,243, calcluated on charging him "the best data plan available for using cellphones as a modem", as company spokesman Mark Langton explained.

Langton added that Staniaszek "should have known that using the cellphone as a modem wasn't part of his data plan, and that it wasn't 'accidental'". He concluded: "When the customer downloaded the software to do so, a warning came up that said there would be additional data charges on top of the mobile browser plan." ®

The Essential Guide to IT Transformation

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.