Feeds

Canadian runs up $85,000 mobe bill

Unlimited browser plan? Not exactly...

Website security in corporate America

A Calgary man who mistakenly believed that a $10 "unlimited mobile browser plan" would enable him to surf the internet with impunity, "downloading high-definition movies and other bandwidth-hungry applications", was slapped with an $85,000 bill for his trouble.

According to Canada's Globe and Mail, 22-year-old Piotr Staniaszek recently decided to renew his wireless contract with Bell Mobility, and got a new phone in return. He quickly connected the phone to his PC and hit the web.

About 10 days ago, the bad news arrived in the form of a bill to his parents' house - $60,000 in mobile phone charges for November alone. It then got worse: when Staniaszek rang Bell Mobility, he was told the total had risen to $85k "because the company was charging him on a per-kilobyte basis".

Staniaszek explained to CBC News: "I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it because I didn't know about the extra charges. Nobody explained any of this to me."

Bell has since made a "goodwill gesture" and reduced Staniaszek's bill to a mere $3,243, calcluated on charging him "the best data plan available for using cellphones as a modem", as company spokesman Mark Langton explained.

Langton added that Staniaszek "should have known that using the cellphone as a modem wasn't part of his data plan, and that it wasn't 'accidental'". He concluded: "When the customer downloaded the software to do so, a warning came up that said there would be additional data charges on top of the mobile browser plan." ®

Internet Security Threat Report 2014

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
ISPs' post-net-neutrality world is built on 'bribes' says Tim Berners-Lee
Father of the worldwide web is extremely peeved over pay-per-packet-type plans
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.