Feeds

Canadian runs up $85,000 mobe bill

Unlimited browser plan? Not exactly...

Security for virtualized datacentres

A Calgary man who mistakenly believed that a $10 "unlimited mobile browser plan" would enable him to surf the internet with impunity, "downloading high-definition movies and other bandwidth-hungry applications", was slapped with an $85,000 bill for his trouble.

According to Canada's Globe and Mail, 22-year-old Piotr Staniaszek recently decided to renew his wireless contract with Bell Mobility, and got a new phone in return. He quickly connected the phone to his PC and hit the web.

About 10 days ago, the bad news arrived in the form of a bill to his parents' house - $60,000 in mobile phone charges for November alone. It then got worse: when Staniaszek rang Bell Mobility, he was told the total had risen to $85k "because the company was charging him on a per-kilobyte basis".

Staniaszek explained to CBC News: "I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it because I didn't know about the extra charges. Nobody explained any of this to me."

Bell has since made a "goodwill gesture" and reduced Staniaszek's bill to a mere $3,243, calcluated on charging him "the best data plan available for using cellphones as a modem", as company spokesman Mark Langton explained.

Langton added that Staniaszek "should have known that using the cellphone as a modem wasn't part of his data plan, and that it wasn't 'accidental'". He concluded: "When the customer downloaded the software to do so, a warning came up that said there would be additional data charges on top of the mobile browser plan." ®

Intelligent flash storage arrays

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.