Feeds

Canadian runs up $85,000 mobe bill

Unlimited browser plan? Not exactly...

Secure remote control for conventional and virtual desktops

A Calgary man who mistakenly believed that a $10 "unlimited mobile browser plan" would enable him to surf the internet with impunity, "downloading high-definition movies and other bandwidth-hungry applications", was slapped with an $85,000 bill for his trouble.

According to Canada's Globe and Mail, 22-year-old Piotr Staniaszek recently decided to renew his wireless contract with Bell Mobility, and got a new phone in return. He quickly connected the phone to his PC and hit the web.

About 10 days ago, the bad news arrived in the form of a bill to his parents' house - $60,000 in mobile phone charges for November alone. It then got worse: when Staniaszek rang Bell Mobility, he was told the total had risen to $85k "because the company was charging him on a per-kilobyte basis".

Staniaszek explained to CBC News: "I told them I wasn't aware that I would be charged for hooking up my phone to the computer. I'm going to try and fight it because I didn't know about the extra charges. Nobody explained any of this to me."

Bell has since made a "goodwill gesture" and reduced Staniaszek's bill to a mere $3,243, calcluated on charging him "the best data plan available for using cellphones as a modem", as company spokesman Mark Langton explained.

Langton added that Staniaszek "should have known that using the cellphone as a modem wasn't part of his data plan, and that it wasn't 'accidental'". He concluded: "When the customer downloaded the software to do so, a warning came up that said there would be additional data charges on top of the mobile browser plan." ®

Providing a secure and efficient Helpdesk

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.