Orange unsure of own upcoming smartphone
Too much Egg Nog?
Orange has become the latest company to suffer from Christmas confusion, developing amnesia about which handsets it’s actually selling.
Orange's E610: how it appears in the carrier's catalogue
Image courtesy CoolSmartPhone.com
The SPV E610 smartphone, which looks rather a lot like a rebranded Amoi 6711, appears in Orange’s December in-store magazine with a £100 pay-as-you-go purchase price. However, when Register Hardware contacted Orange’s customer service telephone line to find out what date the handset is available from, staff knew nothing about it.
An Orange spokesman told us that either the phone could be scheduled to appear in 2008, although exactly when is anyone’s guess. Or the phone may have failed Orange’s quality testing since it appeared in the magazine, throwing the handset’s entire appearance on Orange’s network into doubt.
In any case, Orange’s limited magazine profile of the phone does state it has a two-megapixel camera, a talk time of around four hours, and seven days of standby life. However, if it’s truly the Amoi 6711 then users can also expect it run on Windows Mobile 6 Standard, has GSM/GPRS/Edge connectivity and be equipped with a Micro SD card slot.
Last I checked, Orange don't carry Palms.
yes i did leave them ages ago & their customer service agents used to be as confused then as they are now by the sounds of it, all you have to is go read some of the many smart phone forum community's that are around to know that
I'm not saying it's the customer service people's faults just that O seem to have a bad habit of not arming them them with the facts they need to do their jobs, unless of course they're just not reading said facts
(im talking the end user bunch here not the business bunch)
So you left them ages ago yet profess to know how they work now... what a great comment.
I've been with Orange (admittedly the business bunch but i manage the company phones) for 5 years and they're excellent, always helpful, good service etc...
Can't fault them at all.
@Adam - Samsung call the i600 a Smartphone and that is not touch screen but runs on MS, also the SPV E650 also on Orange is the same.... so i'm not sure what a Smartphone actually counts for!?