Feeds

Asus: memory upgrades will not void Eee PC warranty

Well, in some countries, at any rate...

Build a business case: developing custom apps

Asus has bowed to the desire of Eee PC buyers to tinker with their teeny laptops and said it will continue to honour the machine's warranty even if users open the unit's memory hatch.

That cover currently has a tiny sticker applied over one of the two screws that hold it in place. The sticker reads: "Warranty Void if Removed." Beneath the hatch sits the elfin notebook's single 667MHz DDR 2 SODIMM memory slot with a pre-installed module of up to 512MB capacity.

Quite a few Eee PC users have considered upgrading the machine's memory, particularly those who want to run Windows on the machine rather than the version of Linux it come pre-installed with. However, some have avoided doing so in case the process prevents them getting another part of the machine fixed for free at a later date.

However, this weekend Asus told users: "Asus is committed to... making sure that its customers are free to make appropriate hardware and software modifications and upgrades, regardless of whether the service is performed by an approved facility, a non-approved service provider, or by the customers themselves."

Asus Eee PC 701

Asus Eee PC and friend: fiddle away, your warranty's safe

It added it will "replace the warranty label with a label to warn users that ASUS will not be responsible for the damage caused by improper hardware change".

The adjustment probably doesn't go quite as far as to leave folk who build Bluetooth and USB Flash drives into their Eee PCs, as one guy did.

That said, the company appears to be making the change not for philanthropic reasons but because the stickers have been applied to machines sold in countries where "these stickers are not permitted".

The warranty notice was posted on Asus' US website, suggesting the US at least is one nation that takes a dim view of warranty-voiding stickers.

Thanks to Reg Hardware reader Robert for the tip.

Related Reviews
Asus Eee PC 4G

Build a business case: developing custom apps

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
The agony and ecstasy of SteamOS: WHERE ARE MY GAMES?
And yes it does need a fat HDD (or SSD, it's cool with either)
Apple takes blade to 13-inch MacBook Pro with Retina display
Shaves price, not screen on mid-2014 model
iPhone 6 flip tip slips in Aussie's clip: Apple's 'reversible USB' leaks
New plug not compatible with official Type-C, according to fresh rumors
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.