Feeds

999 comes to VoIP

Emergency calls are go, barring break-ups

Security for virtualized datacentres

Ofcom, the UK regulator, has decreed that VoIP services are going to have to connect 999 calls to the emergency services, though not until September 2008.

VoIP services have been improving in quality and usability to the point where many are indistinguishable from the traditional phone service, depending on the bandwidth available, and Ofcom reckons that's confusing punters who expect to be able to dial 999 (or 112, the EU-wide emergency number) from any normal handset.

Last time Ofcom looked at the issue, just over a year ago, 36 per cent of UK households with a VoIP service couldn't access the emergency services, though most of them were unaware of it.

Since then adoption of VoIP has doubled to ten per cent of UK homes.

Not every VoIP provider will be affected by this - services which offer a "Click To Call" button on websites won't be required to offer 999, but any service which allows the user to call normal landlines will have to link to the emergency services.

So anything that looks like a normal phone should be able to dial the emergency services by September 8, 2008. Just make sure you're not downloading the latest bitTorrent when you need to make that call. ®

Remote control for virtualized desktops

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.