Feeds

Virgin downs 1and1 and Germany

Part of a lager problem?

Top 5 reasons to deploy VMware with Tegile

Virgin subscribers spent yesterday without access to German websites.

Popular web hosting site 1and1 was one of those hit - and its customers were not happy. But it is now clear that a routing problem at Virgin was the cause.

Virgin broadband subscribers lost access to most German-based websites including gaming sites like World of Warcraft and Guild Wars.

A spokesman for 1and1 told the Reg: "I can confirm that a small number of 1and1 Root Server customers using a particular ISP had some routing issues which I believe are now resolved."

Thanks to Reg reader "Smokindope" who posted a Reader Comment on the original story offered a proxy fix yesterday evening. We're still waiting to hear back from Virgin.

Fasthosts, owned by the same company as 1and1, also had a fun day yesterday by changing passwords for a number of customers.

New passwords will be sent out by snail mail, which is not terribly convenient for people running ecommerce sites who hoped to make some sales in the run-up to Christmas. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
The DRUGSTORES DON'T WORK, CVS makes IT WORSE ... for Apple Pay
Goog Wallet apparently also spurned in NFC lockdown
Hey - who wants 4.8 TERABYTES almost AS FAST AS MEMORY?
China's Memblaze says they've got it in PCIe. Yow
Cray-cray Met Office spaffs £97m on VERY AVERAGE HPC box
Only 250th most powerful in the world? Bring back Michael Fish
IBM, backing away from hardware? NEVER!
Don't be so sure, so-surers
Microsoft brings the CLOUD that GOES ON FOREVER
Sky's the limit with unrestricted space in the cloud
'ANYTHING BUT STABLE' Netflix suffers BIG Europe-wide outage
Friday night LIVE? Nope. The only thing streaming are tears down my face
Google roolz! Nest buys Revolv, KILLS new sales of home hub
Take my temperature, I'm feeling a little bit dizzy
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
Protecting against web application threats using SSL
SSL encryption can protect server‐to‐server communications, client devices, cloud resources, and other endpoints in order to help prevent the risk of data loss and losing customer trust.