Feeds

Ofcom sets new deadline for mobile number porting

From five days to two hours

Providing a secure and efficient Helpdesk

Mobile phone networks must allow consumers moving to a rival network to take their mobile number with them and consumers must be able to receive calls on that number within two hours of moving to the new network, under new rules coming into force in 2009.

Consumers can currently wait for up to five days for number porting under Ofcom rules. A target for reducing that period to two days by 1 April 2008 had been set previously. Today, the communications regulator said two hour transfers must now be implemented by 1 September 2009.

The rules are intended to make it quicker and easier for consumers to keep their number, thereby strengthening competition and consumer convenience, according to an Ofcom statement. In addition, industry will be obliged to ensure that the new porting process includes certain levels of protection for consumers.

Ofcom is also requiring industry to co-operate to create a common database to handle calls and to pave the way for more efficient call routing. The database will also ensure that consumers are not affected by problems with their old network, after they have ported their number.

The new database will make it possible to route calls to ported numbers directly to the new provider's network without the need for the call to travel over the previous network. The database will remove dependency on the previous network.

"Consumers deserve a quick and easy process for switching while retaining their number," said Ofcom chief executive Ed Richards. "These measures will promote competition in the UK mobile market and act directly in the consumers' interest. Our new rules set tough but achievable deadlines to put new systems in place and I look to the industry to implement them effectively."

See: Ofcom's statement on number porting

Copyright © 2007, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.