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Why wasn't the sensitive, non-required, data removed?

According to the Telegraph, the National Audit Office (NAO) asked for the names, National Insurance numbers, and child benefit numbers of every child so that it could select 100 cases at random for its annual audit of Revenue and Customs. The NAO asked for bank and other details to be removed, but an HMRC official replied that, to keep costs down, the HMRC could only provide all of the details on the database.

Now, let's go back to Database 101 for a moment (not a theoretical Database 101; I actually designed and teach on the database course at Dundee University). The first example in the first lecture on querying shows the students how to subset the data by column and then by row. Database engines are built, from the ground up, to perform sub-setting. It doesn't get any easier than this. So, where's the problem?

But, let's assume the worst: that the HMRC uses a very complex, unwieldy engine that cannot subset data easily. Well, no matter how complex the original database was, it is reasonable to assume that it was reduced to a simple format for the CDs. In which case, importing it into an engine that can subset easily is trivial.

So, unless there are some very odd circumstances to which we are not privy, I find it impossible to believe that removing the bank and other details would have involved significant cost.

Go on, Mark, stick your neck out. How much?

Well, the Telegraph has an estimate:

However The Telegraph has established that a typical clean-up operation would cost around £5,000 and take a software engineer less than a week. A spokesman for HMRC said that the £5,000 cost of removing the information "was not a figure we recognise" and declined to discuss the cost because the matter is the subject of a review.

I don't recognise the figure either, but that's because I think the Telegraph is being far, far too generous to the HMRC. Assuming 25 million CSV records, I would estimate half a day's work to subset by column. If I was familiar with the data structure and had done the job before, maybe an hour. Any competent DBA/DBA could do it in the same time. Now DBAs are expensive, but not £10,000 per day. I'd do it for £500.

A spokesperson for the HMRC said: "We don't have infinite resources, we have to use our resources rationally."

One has to wonder about the definition of the word "rationally" here.

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Latest Comments

Baby Boomer technology

re Baby Boomers

Mr A Coward says:

"At least in the US, when the Baby Boomer generation is all dead, we will finally have politicians who have SOME grasp of technology."

And we will also have in power a generation where there is widespread belief that Earth is 6,000 years old, that the US never sent spaceships to the moon and that science is a godless conspiracy to lure ordinary folks into Satan's lure.

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Bad news for mothers

Apparently 7.5 million letters have been sent out (giving Royal Mail £1m they badly need?) and 25 million records were lost. So maybe 18 million children and 7.5 million parents (mostly mothers) are involved, and the mothers are the ones whose bank accounts are at risk.

Has any journalist or politician spotted this relationship?

Fortunately I have no young children, I am retired from IT and I live in France, but I sympathise.

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Sub prime markets......crawling out of the woodwork

"Apparently they are not allowed to even think about changing/moving the databases and/or any of the servers they reside on as the contracts are signed for over 10 years..... Any changes they make have to be approved by CapGemini and also carried out by their engineers. The costs involved are staggering......"

An Inequitable and Unfair Slave Contract, AC,......and probably Illegal/Criminal for it would appear to guarantee Non Competition Complacency/Gravy Train Riding rather than keeping evryone at the top of their game.

Paying for Failure ... the New Labour Way.

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