Feeds

EC threatens legal action against airline websites

Study: Over half misleading the consumer

Boost IT visibility and business value

Some of Europe's leading airlines could be forced to shut down their websites next year if they fail to respond to damning criticism dished out in a report from the European Commission (EC).

Results of the EC's consumer watchdog investigation, which is due out tomorrow, found that about 200 European airline websites were misleading the consumer.

The study highlighted how many websites had failed to include taxes and charges when first indicating the cost of a ticket, while others were guilty of not providing proper cancellation information.

According to Reuters, the EC concluded in its report that "over 50 per cent of all websites showed irregularities, in particular relating to price indications, contract terms and clarity of proposed conditions".

"Companies will be contacted by authorities and asked to provide clarification or change their practices in four months. Those who fail to do so could face legal action leading to fines or closure of their websites."

The EC did not reveal which companies had performed badly during the investigation that took place in September and involved 15 airline authorities throughout the European Union.

However, it said it will be publishing a list of airline firms that it believed needed to clean up their online act in March next year.

More from Reuters here, and the Beeb here. ®

Build a business case: developing custom apps

More from The Register

next story
The police are WRONG: Watching YouTube videos is NOT illegal
And our man Corfield is pretty bloody cross about it
China hopes home-grown OS will oust Microsoft
Doesn't much like Apple or Google, either
UK government accused of hiding TRUTH about Universal Credit fiasco
'Reset rating keeps secrets on one-dole-to-rule-them-all plan', say MPs
Fast And Furious 6 cammer thrown in slammer for nearly three years
Man jailed for dodgy cinema recording of Hollywood movie
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
e-Borders fiasco: Brits stung for £224m after US IT giant sues UK govt
Defeat to Raytheon branded 'catastrophic result'
Don't even THINK about copyright violation, says Indian state
Pre-emptive arrest for pirates in Karnataka
Yes, but what are your plans if a DRAGON attacks?
Local UK gov outs most ridiculous FoI requests...
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?