Feeds

BT Vision misses customer targets (by a shedload)

We call shenanigans on IPTV numbers

Designing a Defense for Mobile Applications

BT Vision, our national telco's IPTV service, which launched at the end of 2006, will miss its targets by tens of thousands of customers.

In its third quarter financial results announcement yesterday, BT said the 60,000 punters it had attracted by the end of October to the service BT Vision was "in line with expectations".

Hmm. As we wrote the service's launch BT's original target was for hundreds of thousands by the end of this year.

BT told journalists yesterday it has 30,000 customers waiting for their Vision box to be installed by the end of the year, and that the target had always been 100,000.

We thought yesterday afternoon that maybe we didn't hear the BT Retail top brass right at the original Vision launch event - it happens. So we checked, and The Guardian agreed with our report, as did the analysts at Screen Digest (pdf).

Oh, and so did the BT press office. It said: "BT will start to fulfil orders from that customer base from mid December [2006], initially connecting thousands of customers then hundreds of thousands by the end of 2007. BT aims to have two to three million BT Vision customers in the medium term."

What a mystery. Enter a BT Retail spokesman, to clear up our confusion. He explained: "When we said the end of 2007, we of course meant the end of the financial year."

BT's financial year closes at the end of March. The spokesman said it is signing up 5,000 to 6,000 new vision customers per week.

Now, let's assume it meets 100,000 by the calendar year's end, and maintains that level of sign-ups in the new year. By our reckoning there'll be 13 weeks until March 31. 6,000 multiplied by 13 is 78,000. And 100,000 plus 78,000 is, erm, 178,000.

Correct us if we're wrong, but that's not "hundreds of thousands", is it? We are wrong, the spokesman said. "It is," he carefully explained.

With our dogmatic mathematical stance thoroughly debunked, we don't know which way is up anymore, so draw your own conclusions: is BT Vision on track? ®

Securing Web Applications Made Simple and Scalable

More from The Register

next story
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.