Feeds

UK iPhone customers to get fairer usage

But some usage is more fair than others

Providing a secure and efficient Helpdesk

O2 has decided that iPhone users on its network won't be limited by their "fair usage" policy, and really will get "unlimited" access to the internet. But other customers signed up for "unlimited" contracts will have to wait and see if O2 decides all their usage is fair too.

UK punters signing up for an iPhone, exclusively on O2 from Friday, will be able to use the Edge network (where available) without having to worry about hitting the company's "fair use" limit.

O2 marketing director Sally Cowdry explains the firm's rethink:

We now appreciate that having set limits as part of the fair use policy conflicted with our objective of encouraging internet usage on the iPhone. People don't speak in megabytes and customer feedback has been that if we say unlimited, it should be unlimited.

But while O2 is keen to encourage iPhone users to use the internet, those opting for any other technology are stuck with the 200MB limit O2 imposes on the £7.50 a month flat rate data tariff, unless they want to shell out an extra £22.50 for Web Max, and even then they're limited to 3GB.

When we suggested this was a little unfair on those not seduced by Mr Jobs' toy, O2 told us it was "currently reviewing the fair use policies on our other unlimited data offerings".

The problem for O2 is that the only difference between "O2 Web" and "Web Max" is that fair use limitation. Remove that and anyone paying £30 a month for Web Max is going to look a fool.

It would, presumably, be possible to sign up for the iPhone tariff and then slip your SIM into an N95 or similar to enjoy truly unlimited access, though it's hard to say if that would give you 3G access as the iPhone has no use for such technology.

O2 should be applauded for offering a proper unlimited data tariff, but limiting it to the customers of one device isn't going to make things easier for customers to understand, or any fairer. ®

Protecting against web application threats using SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.